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Birth Registrar PAS - Financial Counseling Services Full Time Days

_Bring your passion to Texas Health so we are Better + Together_

Work location: Texas Health Dallas - 8200 Walnut Hill Lane, Dallas, Texas 75231

Work hours: Full Time, 40 hours, Monday-Friday day shift with rotating Saturdays

Training: Must be available for one week of system training at 612 E Lamar Blvd, Arlington, TX 76011 and at least two weeks of classroom training required Monday - Friday from 8:30am-5pm at 500 E Border, Arlington, TX; Training weeks may not be consecutive.

Patient Access Services and Financial Counseling Services Department Highlights:

+ Supports the initial front end registration process for patients needing services at the hospital

+ Our department plays a vital role in the patient's experience

+ Opportunities and growth with Patient Access Services

Here's What You Need

+ High School Diploma or Equivalent required

+ 2 years of customer service experience required and

+ 1 year of healthcare experience including Medical Records (HIM) preferred

+ Experience processing birth certificates preferred

+ AOP Certification required within 60 days of hire and

+ Texas Birth Registrar Certification required within 60 days of hire and

+ Digital Fingerprinting Background Check required within 60 days of hire and

+ CPI - Crisis Prevention Intervention Training required within 90 days of hire

+ Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.

+ Excellent data entry, numeric, typing and computer navigational skills, with attention to details. Proficient computer skills, medical terminology, Epic, Microsoft Office and assorted software programs. Exhibits a pleasant, professional, polished presence exhibiting the ability to troubleshoot utilizing critical thinking skills. Requires exceptional listening, interpersonal and communication skills, and professional, pleasant and respectful telephone etiquette.

+ Ability to maintain a professional demeanor in a highly stressful and emotional environment, to include crime, behavioral health and suffering patients in addition to life or death situations.

+ Must be able to exhibit a high level of empathy with the ability to effectively communicate with patients and family members during life changing events, while demonstrating exceptional customer service skills.

+ Demonstrates ability to manage multiple, changing priorities in an effective and organized manner and appropriately escalating concerns to leadership.

What You Will Do

+ Compassionately and accurately collects required information and identification for timely completion of birth certificate following all necessary steps to ensure validity.

+ Clearly and effectively communicates Texas Laws and regulations of paternity to intended parents to ensure understanding and compliance.

+ Ensures compliance with state of Texas laws and regulations.

+ Obtains completed ImmTrac (Texas Immunization) Registration Form and Social Security Form from parent. Assists parents with paternity paperwork, denials, and information changes.

+ Knowledgeable in all areas of birth registration including Surrogacy and Adoption.

+ Meets all required deadlines including submitting documentation within 5 days of every birth and can efficiently work in a fast-paced environment.

+ Required to utilize multiple software systems in effort to finalize all required documents including but not limited to Epic and Texas Electronic Vital Events Registrar (TxEver).

Additional perks of being a Texas Health employee

+ Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, student loan repayment programs as well as several other benefits.

+ A supportive team environment with outstanding opportunities for growth.

Entity Highlights

Texas Health Presbyterian Hospital Dallas has advanced health care in North Texas for over half a century as one of the region's most established hospitals. As an 875-bed, full-service hospital, we've served the Dallas community and surrounding areas since 1966 with a commitment to high-quality, compassionate care.

We specialize in cancer care, cardiology, neurosciences, women's services, and emergency medicine. Our hospital is home to a renowned Level III Neonatal Intensive Care Unit (NICU), a Comprehensive Stroke Center, and a Bariatric Surgery Center of Excellence. We also offer a wide range of outpatient services, including surgery, wellness programs, and advanced women's imaging. In recognition of our commitment to innovation in women's health, our Women's Robotic Surgery program was recently accredited as a Center of Excellence in Robotic Surgery by the Surgical Review Corporation (SRC), a leading organization dedicated to advancing patient safety in surgery.

Texas Health Dallas is a Joint Commission-certified Comprehensive Stroke Center, Level I Trauma Center, and Comprehensive Heart Attack Center. We are proud to be a designated Magnet hospital and a top choice in North Texas for cancer treatment, emergency services, cardiac care, and bariatric surgery.

If you're ready to join us in our mission to improve the health of our community, then let's show the world how we're even better together!

Learn (https://jobs.texashealth.org/why-texas-health/) more about our culture, benefits, and recent awards.

_Do you still have questions or concerns?_ Feel free to email your questions to [email protected]

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Texas Health requires a resume when an application is submitted.Employment opportunities are only reflective of wholly owned Texas Health Resources entities.

We are an Equal Opportunity Employer and do not discriminate against any employees or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.