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Description

Hours: Flexible as long as they work 40 hours. 8am to 5pm is preferred.

Contract: 3 to 6 months - could go longer or convert permanent

Fully On-site at the Troy Location

Overview of Responsibilities: Configures, customizes, and upgrades our client's real estate lending systems (Loan Origination System (LOS) and Servicer Systems) and assists with the management of ancillary systems and services that are integrated with mortgage lending systems. Oversees performance reporting and data analysis in support of the software systems used by all lending departments. Serves as mortgage lending systems subject matter expert and lead business liaison to Information Technology on matters relating to loan systems, enhancements, and process improvements.

Essential Duties and Responsibilities:

- Works closely with real estate lending leadership to evaluate business processes, data integrity, and compliance issues as they relate to the mortgage loan origination and servicing systems. Identifies and evaluates alternative options for new and existing lending process improvements and manages them through design, implementation, and support.

- Oversees real estate-related business intelligence analytics, third party vendors, LOS, and affiliated services to ensure we are building, managing, and maintaining an efficient and effective environment and moving toward a more modern and digital mortgage experience. Scales up systems and software solutions for accelerated growth to keep pace with industry demands.

- Maintains real estate lending systems including user profiles, business rules for data entry, workflow progression, regulatory compliance as specified in change requests submitted by the business partners, the loan document generation library, including building custom documents as needed and maintaining eFolder settings.

- Responsible for monitoring and optimizing how the LOS platform is used, working with lines of business to create and execute the strategic development plan and monitoring how lines of business run sales and fulfillment operations on the LOS.

- Collaborates with business users and IT teams in the design, development, and deployment of new or improved technology solutions and product offerings by translating business requirements into technical requirements for application development. Ensures timely problem resolution of open IS Work Orders, open Symitar cases, etc.

- Works with loan operations team to identify required changes and support audit and compliance in review of active systems and process. Regularly reviews Ellie Mae published (mortgage lending) and regulatory system administration guidelines and best practices and applies them in practice to optimize system performance.

- Responsible for lending reporting oversight i.e. data governance, integrity, validation. Works with business data users to develop dynamic reporting on an ad-hoc or scheduled basis, based on business needs (i.e. loan origination, loan production, compliance, mortgage rates, etc.). Facilitates, with IT’s assistance, scheduled lending system reporting and process automation with efficiency impact. (i.e. yearend disclosures, daily/monthly balancing).

- Cross trained to provide back-up support for other Lending Analysts supporting other lending systems.

Skills

lending, excel, attention to detail, Administrative skills, Clerical, Funding, Customer service, auto loans, administrative support, data entry, processing loans

Top Skills Details

lending,excel,attention to detail,Administrative skills

Additional Skills & Qualifications

MUST HAVE:

- 3 to 5 years of Encompass advanced admin experience - creating and maintaining user profiles and loan level access for different personas (user setups)

- intermediate to advanced skills in developing business rules

- using dynamic data management tables and advanced workflows and automations

Nice to Have:

- direct or indirect lending experience

- credit union or banking experience

- Semitar or encompass experience

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Troy,MI.

Application Deadline

This position is anticipated to close on Oct 21, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.