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Sales Support Coordinator
- Casella Waste Systems Inc. (Rochester, NY)
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## Position Summary
The Sales Support Coordinator provides essential administrative and analytical support to the sales organization, ensuring accurate tracking of sales activities, revenue, commissions, and customer billing\. This role is responsible for maintaining data integrity, generating customized reports, and championing the use of sales technology across the team\. The ideal candidate is detail\-oriented, tech\-savvy, and passionate about enabling sales success through operational excellence\.
Hiring range: $21\-28 an hour
## Key Responsibilities
+ Maintains accurate sales and revenue datain CRM and reporting systems, ensuring consistency across platforms\.
+ Monitors data quality and integrity, resolving discrepancies and identifying opportunities for process improvements\.
+ Inputs and validates commission data, generating monthly reports and collaborating with finance and sales teams to ensure accuracy\.
+ Coordinates customer billing updateswith finance and customer service, ensuring alignment with contract terms and service delivery\.
+ Develops and delivers customized client reports, including volume and diversion metrics tailored to customer needs\.
+ Supports ad hoc reporting requests, providing performance insights and analytics to the sales team\.
+ Participates in sales meetings, contributing to continuous improvement initiatives and team collaboration\.
+ Champions sales technology toolssuch as Microsoft Dynamics 365, promoting best practices and system utilization\.
+ Trains sales team memberson CRM usage, reporting standards, and data entry protocols to enhance operational efficiency\.
+ Collaborates cross\-functionallywith sales, finance, operations, and customer service to support strategic initiatives and drive alignment\.
+ Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values\.
## Education, Experience & Qualifications
The successful candidate will have at least two years of experience in sales support, administrative coordination, or data management, along with a strong educational foundation\. They must be legally eligible to work in the United States\. Proficiency in Microsoft Office Suite—particularly Excel—and CRM systems such as Microsoft Dynamics 365 is essential\. Familiarity with customer billing systems and processes, as well as a background in sales operations or business analytics, is highly desirable\.
This role requires excellent written and verbal communication skills, strong organizational and time management abilities, and a keen attention to detail\. The candidate should be capable of managing multiple priorities and meeting deadlines in a fast\-paced environment\. Demonstrated experience in effectively communicating with stakeholders at various levels and delivering client\-focused solutions is key to success in this position\.
## Attributes
Responsible, team\-oriented individual who demonstrates strong communication and collaboration skills, process\-oriented with strong attention to detail, with the ability to apply analytical thinking to interpret sales data supporting meaningful insights\.
## Benefits
Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More\.
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## Benefits & RewardsWant easy\-to\-use, rewarding benefits? Well, we’ve got those\! Our employee rewards program is designed to help you in your career, and in your life outside of Casella\. From competitive wages to comprehensive medical plans to employee stock purchase and retirement savings options, learn about all the ways we reward you\.
## EEO
Casella Waste Systems, Inc\. is an equal opportunity employer\. We are committed to creating an environment of inclusion and mutual respect where opportunities are available to all applicants and team members without regard to race, religion, color, national origin, gender, gender identity or expression, sexual orientation, genetic information, military and veteran status, status as individual with a disability, or any other characteristic protected by federal or state laws\. We believe that diversity and inclusion among our team members is critical to our success as a company and we seek to recruit, develop, and retain the most talented people\.
## Join our Talent Community\!
Join our Talent Community \(https://join\.casella\.com/join/talentcommunity\) to receive updates on new opportunities and future events\.
**Job Locations** _US\-NY\-Rochester_
**Job ID** _2025\-8035_
Category** **_Sales_
Type** **_Regular Full\-Time_
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