• Help Desk Specialist (Systems Customer Suppor

    BEAT LLC (Fairfield, CA)


    Job Title: Help Desk Specialist (Systems Customer Support)

     

    Clearance: Secret (we are willing to sponsor for the secret clearance, therefore, must be a US Citizen able to obtain a US Government clearance with the Department of Defense)

     

    Certifications: CompTIA Security+

    Roles and Responsibilities:

    + Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.

    + Monitor backups and maintenance logs.

    + Answer calls or tickets to support end users with applications, hardware, software, and networking.

    + Create end user documentation and knowledge base articles.

    + Support server, common user applications, desktop services, and network connectivity and associated hardware.

    BEAT LLC Provides an Extensive Benefits Package Including:

    + Matching 401(k)

    + Medical, Dental, Vision, and Life Insurance

    + Health Savings Account (HSA)

    + Short-Term and Long-Term Disability

    + Education Assistance

    + Paid Holidays, Paid Time Off, and Sick Time Off