"Alerted.org

Are you E.P.I.C.?

Join Health System Services and bring your Empathy, Passion, Integrity, and Commitment to a team that values your growth!

As an intern, you’ll get hands-on experience with Revenue Cycle and Medical Records, supporting billing operations, assisting with audit requests, and tracking key data. Gain real-world exposure to the full revenue cycle and see firsthand how it impacts organizational performance—all while building skills that will set you apart.

About the Position:

Accounts Receivable (AR) Support

+ Review aging reports and assist in identifying accounts for follow-up.

+ Reconcile payments, adjustments, and denials under supervision.

+ Track and categorize denials by payer or reason code for trend analysis.

Billing & Claims Management

+ Review claim submissions for accuracy and completeness.

+ Correct and resubmit rejected or returned claims under supervision.

+ Verify insurance eligibility and benefits for selected accounts.

Medical Record Procurement

+ Coordinate collection and submission of medical records requested by payers for audits, prior authorizations, or claim reviews.

+ Work with clinical and intake teams to ensure timely documentation retrieval.

+ Track outstanding record requests and maintain an updated audit tracker.

Insurance Audit Support

+ Assist in responding to payer audit requests by verifying required documentation and ensuring claim accuracy.

+ Log audit activity, including date received, payer, audit type, and outcome.

+ Prepare summary reports of audit findings or trends for management review.

+ Support appeal preparation by assembling medical records and justification notes.

Communication & Coordination

+ Participate in staff and payer meetings to observe workflows.

+ Maintain a payer contact and audit response log.

+ Support communication between Billing, Medical Records, and Intake teams.

Process Improvement Projects

+ Map existing workflows to identify bottlenecks and recommend improvements.

+ Contribute to automation or efficiency initiatives.

+ Assist in creating or updating Standard Operating Procedures (SOPs) and training materials.

What You Bring:

+ Currently Pursuing a Degree: Enrolled in a bachelor’s or master’s program in Healthcare Administration, Finance, Business Administration, Health Information Management, or a related field.

+ Team Player: Excited to collaborate across departments and support team goals.

+ Adaptable & Motivated: Eager to learn, take on new tasks, and grow—whether assisting with projects, verifying information, or supporting daily operations.

+ Detail-Oriented: Comfortable with documentation, data entry, and managing multiple priorities in a fast-paced environment.

Schedule:

+ 20–24 hours per week, with a flexible schedule to work around your classes between 8:00 AM and 5:00 PM.

Location:

+ Wheatfield, NY