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Client Services Study Coordinator
- ThermoFisher Scientific (West Sacramento, CA)
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Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
When you’re part of the team at Thermo Fisher Scientific, you’ll do important work. And you’ll have the opportunity for continual growth and learning in a culture that empowers your development. With revenues of more than $40 billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world.
Location/Division-Specific Information:
Sacramento, CA. Relocation assistance is NOT provided.
*Must be legally authorized to work in the United States without sponsorship.
*Must be able to pass a comprehensive background check, which includes a drug screen.
A Day in the Life:
+ Point person for the facilitation of Clinical Trial Testing.
+ Manage all aspects of assigned trials under your purview. Communicate with regulatory affairs and translate information effectively. This includes all matters; technical, facilitation of workflow, testing sites and customer relations.
+ Maintain up to date and accurate logs reflecting testing status.
+ Provide metrics to the site, customer or sponsor as requested.
+ Resolve issues as they arise. Report critical issues to site leadership.
+ Provide updates as requested.
+ Develop SOPs supporting clinical trial testing as required.
+ Maintain Study Binders as required.
+ Perform Quality checks on all deliverables to customers. Partner with other employees to ensure second QC checks when required.
+ Training other personnel as required.
Keys to Success:
Education
+ Bachelors degree required.
Experience
+ 1+ year Customer Service and or Clinical Trial experience required.
+ 1+ year experience and/or training (equivalent combinations of education and relevant work experience may be considered).
Benefits:
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Compensation and Benefits
The hourly pay range estimated for this position based in California is $23.04–$34.56.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs
+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement
+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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