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Job Description

Major job responsibilities

• Work towards resolution of escalated issues from Managed Services, working with various stakeholders including Nutrien and Managed Services Accounts Payable, and other internal and external stakeholders. Where necessary, escalate to Sr Supervisor.

• Communicate promptly and professionally with Managed Services and stakeholders regarding status of escalated issues

• Manage assigned workload related to NBS PTP retained activities including, but not limited to, seed settlements, large payments for critical suppliers, original prepay corrections, and payment preselect activities.

• Become proficient with various Accounts Payable systems (SAP S4, PeopleSoft, TAP, etc.) and processes to fully support the resolution of escalated issues and better identify and research root cause

• Research open items through accounting systems, identifying root cause of issues, and providing recommendations for resolution.

• Identify critical issues detrimental to the supplier account, determine root cause of issues, recommend, and implement resolution for improvement by engaging key stakeholders

• Assist Managed Services with critical prepayment transactions from beginning to end to ensure timely payment of prepayment, proper application of invoices to prepayment account, avoidance of duplicate payment, and final settlement

• For escalated supplier statements, reconcile activity to ensure that all invoices, credit memos and payments are accurately recorded and accounted for in a timely manner

• For escalated supplier statements, reconcile open payable items and open prepay balances as part of GR/IR and UMR (Unmatched Receivers)

• Engage with various stakeholders including onshore and offshore Payables teams, Field & Site Operations, Finance, Procurement, and Supplier Representatives

• Work within stated internal KPIs and SLA

• Responsible for understanding process flows by function and interactions between Managed Services and NBS PTP

• Collaborate with leader to develop annual performance goals, including career development

• Any other job responsibilities as required at the Company’s discretion

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Education / Experience

• High School Diploma / GED required

• Associate’s degree or higher in Accounting or Business preferred

• 2-5 years’ experience in Accounts Payable or Accounting experience required

• PeopleSoft / SAP or other large ERP experience a plus.

• Demonstrated knowledge in accounts payable processes

Skills

• Effective written and verbal communication skills.

• Computer literate – SharePoint, Windows, Outlook, Word, Excel, and computer systems in general. Experience with SAP is an asset.

• Detail oriented and accurate data entry skills.

• Self-motivated, able to work independently and as part of a team.

• Able to manage multiple activities concurrently, prioritize work and maintain momentum to meet team deadlines.

• Effective at building relationships and a positive “can do” attitude, willing to support the team as needed.

• Demonstrates initiative to learn and ask questions.

• Excellent integrity and business ethics.