"Alerted.org

Job Description

The role will support the Delivery Management function within the Global Delivery Team.

Operating on a local, regional and global scale, the Delivery Manager manages, plans and implements multiple

transformational projects in security and technology services within one or more Firms across the

network. This position serves as the liaison between the assigned Firms(s) and Core Project teams and

will act in coordination with the Relationship Management team as a primary contact point for Territory to

address business, technical, and support matters

• Interface with the Global Tech & Network Information Security (NIS) Relationship Team to facilitate the

effective delivery and deployment of technology and cyber security products and services when technical

capabilities are required

• Coordinate and monitor large, strategic cross-functional Tech & NIS implementation projects partnering

with EMEA Member Firms on service adoption roadmap and change management

• Partner with Relationship Management team, territories, and global teams to establish an annual Tech &

NIS roadmap to support the adoption of technology

• Support the Relationship Managers in programme issue escalation, resolution, communication, and

awareness throughout the fiscal year

• Coordinate programme timelines and manage wave schedule planning

• Partnering with the territory stakeholders (CISO, CIO etc.) to facilitate effective adoption and delivery of

programs

• Oversee coordination and scheduling tasks, and support deployment and go-live checklist activities

• Assist and coordinate with the CISO and CIO through the Relationship Lead to communicate awareness

materials

• Collaborate with the Emerging Tech Function to support the adoption of new and emerging technologies

• Lead customer technical feedback reviews and ensure a smooth transition to Business as Usual (BAU).

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

- 3+ years of experience in a technology delivery role

- Experience working on security related IT projects

- Experience working with stakeholders to facilitate effective and efficient program delivery and building relationships

- Ability to manage multiple technical programs and effectively work collaboratively with

stakeholders in varied geographic areas

- Leadership skills

- Organizational skills

- Project management skills