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Job Description

Insight Global is seeking SR Inside Sales Manager for a direct-hire opportunity at one of our Healthcare Device clients based in Ohio. This role will be hybrid sitting in their Cincinnati, Dayton or Versailles locations. With frequent traveling to Versailles to visit stakeholders.

This individual will be responsible for building out the “Inside Sales” team across the company’s three divisions. This will include establishing what tools, processes, metrics, etc. & then leading hiring for the inside sales team (likely 5-6 people) that this person will then manage.

Other responsibilities will include:

Sales Leadership & Strategy

• Create SOPs, best-practice playbooks, and tools for inside sales scalability and excellence.

• Establish team KPIs, monitor dashboards, and manage quota assignments and compensation plan alignment with Sales Operations.

• Structure and adjust Inside Sales teams to ensure alignment with account tiering, territory capacity, and coverage optimization.

• Evaluate, select, and manage third-party partners for lead development, quoting, or customer support services.

Team Development & Coaching

• Recruit, hire, and onboard Inside Sales Partners, Lead Development Reps, and other key resources.

• Coach team members on “The Challenger Sale” and “The JOLT Effect” sales methodologies, pipeline creation, and opportunity progression best practices.

• Oversee adherence to service level expectations (e.g., lead response time, quote turnaround) and ensure timely stage progression.

• Lead regular pipeline and territory performance reviews in collaboration with Sales Directors to forecast and drive results.

Sales Operations & Performance

• Maintain Salesforce CRM integrity, quote compliance, and forecasting accuracy while leveraging analytics to drive sales efficiency.

• Partner with Marketing to support outbound campaigns, lead conversions, and event follow-ups.

• Align with Distributor and Group Purchasing Organization (GPO) teams to ensure coordinated execution across sales channels.

• Collaborate with Sales Enablement on coaching delivery, new hire ramp up, and continuous improvement initiatives.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

• 7+ years of B2B inside sales experience

• 3+ years of leading an inside sales team

• Experience using a CRM for account planning, leads, and opportunities, while nurturing pipeline (Salesforce +)

• Bachelor's degree (marketing, sales, business or finance preferred)

• Medical, Dental, or similar Life Science industry experience - Medical, Dental, or similar Life Science industry experience

- Experience previously standing up/ implementing Inside Sales team