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Job Description

Client: Psychiatric Institute of Washington

Position: Associate Hospital Administrator

Openings: 1

Duration: permanent 20%

PR: $140k - $170k

Shift: M-F 8 AM - 5 PM (hours are flexible due to traffic), fully on-site

Interview Process:

• 1st round: 30 minute Zoom meeting with CFO

• 2nd round: 1 hour on-site panel interview with CEO and CFO

Day-to-Day Responsibilities: Insight Global is seeking a dynamic Associate Hospital Administrator for a specialty hospital in Washington, DC, managing a daily patient census of 120 and an organization of 300 employees. This pivotal leadership role reports directly to senior hospital leadership and is responsible for overseeing operations across multiple departments, driving strategic growth, and optimizing operational efficiency. The candidate will manage 5-6 direct reports, including the Outpatient Director, Admissions Director, Plant Operations Director, and Nursing Department leadership, with the entire leadership team accountable to this position. The role requires in-person presence in Washington, DC on a weekly basis and demands a strong background in healthcare administration, operations, program development, and project management. Candidates with a proven record of driving strategic results and managing key performance metrics, including clinical outcomes, are ideal. While senior experience is preferred, more junior candidates with demonstrated potential will be considered.

Key Responsibilities:

• Develop and execute the hospital’s strategic plan, focusing on outpatient growth to increase patient volume and service offerings, aligning with organizational goals.

• Drive program development initiatives to enhance outpatient/ambulatory services, incorporating innovative care models to improve patient access and satisfaction.

• Collaborate with senior leadership to shape long-term growth strategies, ensuring alignment with the hospital’s mission and regional healthcare demands.

• Provide direct oversight of Nursing department, Outpatient/Ambulatory, Admissions, Plant Operations, and Pharmacy departments, ensuring seamless operations and high-quality patient care.

• Optimize full-time employee (FTE) headcount and reduce overtime expenditures through workforce planning, scheduling improvements, and data-driven staffing models.

• Monitor and improve daily hospital operations while ensuring compliance with safety, regulatory, and accreditation standards (e.g., CMS, Joint Commission).

• Supervise and mentor 5-6 direct reports, fostering a culture of accountability and collaboration.

• Ensure the entire leadership team aligns with hospital objectives, driving departmental performance and cross-functional initiatives.

• Implement professional development programs to enhance staff capabilities, particularly in Nursing and Pharmacy, to support clinical excellence.

• Develop and track Objectives and Key Results (OKRs) to drive clinical outcomes, focusing on patient safety, quality metrics (e.g., readmission rates, infection control), and operational efficiency.

• Use data analytics to measure departmental performance, identifying areas for improvement in patient throughput, resource utilization, and cost management.

• Lead high-impact projects, such as outpatient service expansions, facility upgrades, or process optimizations, ensuring timely execution and budget adherence.

• Oversee program development for new clinical or operational initiatives, particularly in ambulatory care, to enhance patient access and care delivery.

• Manage cross-departmental projects, coordinating with Nursing, Pharmacy, Admissions, and Plant Operations to streamline workflows and improve patient experience.

• Control operational budgets, focusing on reducing overtime costs and optimizing FTE allocations to achieve financial sustainability without compromising care quality.

• Implement cost-saving measures, such as referral process improvements, to enhance resource utilization in Admissions and Outpatient services.

• Partner with finance teams to monitor key expense metrics, ensuring alignment with hospital revenue goals and outpatient growth targets.

• Collaborate with external partners (e.g., community organizations, payers) to support outpatient growth and enhance the hospital’s role in the Washington, DC healthcare ecosystem.

• Represent the hospital in strategic discussions, advocating for resources and policies that support operational and clinical excellence.

• Engage with patients and families to maintain high HCAHPS (patient satisfaction) scores, aligning with the hospital’s strong regional reputation.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Must Haves:

• Master’s degree required (MBA, MHA, or related)

• 3–7 years of mid-level hospital management experience

• Acute Care Hospital experience required

• Strong background in:

• Healthcare administration

• Operations

• Project and program management

• Critical thinking and execution

• Knowledge of budgeting and forecasting

• Effective communicator across diverse groups (physicians, managers, staff)

Preferred:

Behavioral health experience and prior Administrative Residency or Fellowship