"Alerted.org

Job Description

We are looking for experienced Product Owners who can embed quickly into agile teams and ensure continuity in backlog creation & management, prioritization, and stakeholder alignment in anticipation of acquisition. Potential for contract to hire as long term strategy unfolds.

Scope of Work:

The surge Product Owner(s) will be responsible for:

Acting as the primary point of contact for one or more agile delivery teams.

Creating, managing and refining the team backlog in alignment with the following strategies:

Employee Experience Program

Billing Experience

Mid-Market Experience

Customer Experience (non-mid market)

Data Migration

Writing clear, actionable user stories and acceptance criteria.

Prioritizing work based on value delivery, dependencies, and team capacity.Participating in key agile ceremonies (e.g., sprint planning, reviews, retrospectives, daily stand-ups).

Collaborate with cross-functional teams to drive successful product delivery during organizational transitions.

Partner with business SMEs for domain knowledge transfer

Engaging with business stakeholders to gather requirements and translate them into product features.

Ensuring delivered functionality meets business expectations and acceptance criteria.

Escalating risks or blockers that impact delivery timelines or scope.

Serve as the voice of the customer and internal stakeholders throughout the M&A lifecycle, ensuring business continuity and minimal service disruption.

Monitor and communicate KPIs related to product performance, user adoption, and operational readiness in the context of post-merger integration.

Deliverables:

A groomed and prioritized product backlog for assigned teams

Documented user stories with clear acceptance criteria

Participation in all agile ceremonies

Weekly progress reports or updates to key stakeholders

Clear articulation of risks, blockers, and mitigation plans

Remote, Nearshore (LATAM OR CAN)

6-month contract with extensions likely

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

3+ years of experience as a Product Owner in an agile environment

Strong understanding of Agile frameworks (Scrum, SAFe, or equivalent)

Proven experience translating business requirements into technical deliverables

Excellent communication and stakeholder management skills

Experience with tools such as Jira, Confluence, LucidChart, or similar - Telecommunications Industry experience or knowledge a huge plus with specific domain knowledge or expertise in one of the following: Cyber Security, Data (databases, Power BI, Data Analysts) Finance (Oracle experience a plus), Network, or Infrastructure.

- Certified Scrum Product Owner (CSPO) or SAFe Product Owner/Product Manager (POPM)

- Experience working with decentralized or offshore agile teams

- Familiarity with telecom systems like OSS/BSS, network inventory, service activation, and billing