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Job Description

Job Summary

The Quality Technician is responsible for gathering and analyzing product data to support quality assurance, customer service, and production teams. This role ensures product compliance through audits, measurements, and continuous improvement initiatives.

Duties & Responsibilities

Perform product measurements and data analysis; share results with QA, Customer Service, and Production Quality teams.

Conduct periodic product audits and fixture calibrations.

Support product quality improvement, containment, and new model quality initiatives.

Participate in “level up” activities and continuous improvement efforts.

Respond promptly and accurately to customer complaints, inquiries, and requests; coordinate appropriate follow-up actions.

Execute all QA auditor functions proficiently within six months of hire.

Conduct product qualifications using Faro Arm CMM and Optigo Scan for stamping and welded parts.

Investigate and resolve dimensional issues; ensure closure and documentation.

Assist in applying collected data for Statistical Process Control and trend analysis.

Maintain organized records of inspection and test results.

Collaborate with QA and production team leads to contain non-conforming materials.

Ensure proper housekeeping and adherence to 5-S standards in the work area.

Verify accuracy of daily paperwork and account for all rejected parts.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

High school diploma or GED required.

Vocational or Associate’s degree in a related field preferred.

1–2 years of prior quality experience required; automotive industry experience preferred.

General mechanical aptitude with fixtures and gauges.

Advanced understanding of the TBH Coordinate System.

Intermediate proficiency with handheld measurement tools, CMM, and scanning equipment.

Experience using Catia Viewer.

Ability to read and interpret drawings, specifications, and engineering standards.

Proficient in using standard office equipment.