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Job Description

Insight Global is looking for a Business Analyst to support a large-scale Warehouse Management System (WMS) upgrade for a major client currently operating a homegrown WMS. This role is critical in bridging the gap between business needs and technical solutions, ensuring a seamless transition to a modern, scalable warehouse platform. This person will be conducting requirements gathering sessions with end users across operations, IT, and supply chain to document current-state processes and define future-state requirements. They will be responsible for gap analysis to understand existing systems gaps and inefficiencies . They will be creating detailed process flows for warehouse operations including receiving, putaway, picking, packing, shipping, and inventory management and forward thinking for more scalable solutions

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years of experience as a Business Analyst, preferably in warehouse, logistics, or supply chain environments.

Proven experience supporting WMS implementations or upgrades.

Familiarity with homegrown or custom-built systems and the challenges of legacy modernization.

Strong analytical and problem-solving skills.

Excellent communication and stakeholder management abilities.

Proficiency in tools like Visio, JIRA, Confluence, Excel, and SQL is a plus.

Bachelor’s degree in Business, Supply Chain, Information Systems, or related field. Experience with leading WMS platforms (e.g., Manhattan, Blue Yonder, SAP EWM)