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Administrative Services Program Specialist

Salary

$45,572.80 - $50,128.00 Annually

Location

Harrisonburg, VA

Job Type

Full-Time

Job Number

5188 - (Oct 2025)

Department

Emergency Communications Center

Opening Date

10/15/2025

Closing Date

10/28/2025 5:00 PM Eastern

FLSA

Non-Exempt

+ Description

+ Benefits

+ Questions

Description

Join a dynamic team where your attention to detail and integrity make a difference in bridging distress to safety. Work behind the scenes processing accounts payable/receivable and contract management at the 911 Center as the Administrative Services Program Specialist!

The Harrisonburg-Rockingham Emergency Communications Center's (HRECC's) Administrative Services Program Specialist is a full-time position with benefits and a preferred hiring range of $21.91 - $24.10 per hour (equivalent to $45,572 - $50,128 annually); however, an exact salary will be dependent upon the selected candidate's qualifications/experience and in compliance with City policy.

As the Administrative Services Program Specialist, you'll:

+ Oversee and coordinate all aspects of the HRECC’s procurement and contract negotiations, including developing Requests for Proposals (RFPs) and Requests for Information (RFIs);

+ Coordinate external contractor selection, work performance, change orders, and pay submittal/invoice processing in close cooperation with the assigned project team or division manager;

+ Track and negotiate all contract renewals and make recommendations pertaining to terminations;

+ Coordinate ongoing continuous improvement efforts for the HRECC’s administrative policies and procedures and identify program deficiencies, including proposing strategies for remediation;

+ Provide department-level training pertaining to project procurement processes, liaising with the Department of Finance;

+ Coordinate with operations and technology teams to develop and monitor the repair, maintenance, and inventory record systems;

+ Manage the operations and maintenance program of HRECC equipment not assigned to a specific technology project/program manager, including but not limited to communication officer chairs, consoles, headsets, and facility equipment;

+ Oversee the risk management program and functions within the HRECC, including coordinating with legal counsel, insurance representatives, and applicable City support departments;

+ Collaborate with the Training & Quality Assurance Program Specialist and the Accreditation & Professional Standards Program Manager pertaining to the development, implementation, and delivery of training and policies related to administrative functions;

+ Process, code, and record invoices;

+ Provide assistance to the Director and leadership team related to the HRECC budget tracking, monitoring, expense analyses, and more;

+ Identify, develop, and deploy improvements related to the financial processes of the HRECC;

+ Manage assigned projects and regularly analyze business and administrative data for reporting to the HRECC leadership team, internal City departments, and/or external public safety partners;

+ Maintain subject matter expertise related to system applications, including through periodically attending learning and development opportunities and staying updated on trade information and publications;

+ Operate a City vehicle in the performance of duties;

+ Perform other duties as assigned.

A list of the ideal candidate's knowledge, skills, and abilities for this position is available in the class specification (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1547596?keywords=5188&pagetype=classSpecifications) .

Minimum Qualifications

Minimum Requirements at Time of Application:

+ An associate degree in business, finance, accounting, or public administration or an equivalent combination of education and experience. Considerable (3-5 years) experience providing administrative or business services support, project and contract management, procurement, data analyses, or similar work.

+ Valid driver's license.

+ Availability to occasionally work outside of normal business hours (Mondays - Fridays, 8:00am - 5:00pm) as business needs dictate.

+ Click here to view the physical requirements of this position. (https://www.governmentjobs.com/careers/harrisonburg/classspecs/1547596?keywords=5188&pagetype=classSpecifications)

Requirement After Hire Date (On-The-Job Training Provided):

+ CJIS Security Training within six months of hire.

Preferred Qualifications (Not Required for Consideration):

+ An undergraduate (bachelor's) degree in business, finance, accounting, or public administration.

+ Experience in public safety communications.

+ National Emergency Number Association (NENA) Emergency Number Professional (ENP) Certification.

Successful applicants for this position will be subject to the following screenings and must receive satisfactory results:

+ DMV record check;

+ Criminal background investigation, including Criminal Justice Information Services (CJIS), Virginia Criminal Information Network (VCIN), and fingerprinting;

+ Personal History Statement*.

*Automatic Disqualifiers for Employment at the HRECC per State Regulations:

+ Felony conviction;

+ Conviction of Class 1 or 2 misdemeanor, excluding those set forth in Title 46.2 of the Code of Virginia;

+ Two or more D.U.I. offenses;

+ Crimes characterized as involving moral turpitude (i.e., lying, cheating, or stealing) or gross misconduct (i.e., crimes against a person and crimes involving drugs or other controlled substances); and

+ Other relevant criteria to this position.

*Please note that the list above is not all-inclusive and is subject to the State Regulations, as amended. Candidates may review a copy of the Disqualifying Criteria online. (https://s3.amazonaws.com/tsresources.targetsolutions.com/E22B9847-0D64-CFD0-815C-0F7999C8797A.pdf)

Supplemental Information

Application Deadline: To be considered, all candidates must submit a complete City of Harrisonburg online employment application, including previous work experience and education history, by 5:00pm EST on Tuesday, October 28, 2025.

The City provides an excellent benefits package including health insurance, retirement (VRS & MissionSquare), life insurance, paid leave and 15.5 holidays.

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability or veteran status.

The City of Harrisonburg and HRECC are Equal Opportunity Employers.

Full-time employees are eligible for a comprehensive benefits package, including 15.5 observed holidays. More information on available benefits is listed on the City's website (https://www.harrisonburgva.gov/benefits-and-compensation) .