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Overview

**Note:** While this position is fully remote, we are specifically seeking applicants who **reside in or around** **Flagstaff, Arizona** . This **part-time** **position averages approximately** **8–15 hours per week** .

The Customer Service On-Site Rep (VMI) provides dedicated customer service at client locations, ensuring smooth operations and satisfaction. This role is responsible for responding to customer inquiries, assisting with requests, coordinating the receipt and stocking of ordered products in designated supply areas, and performing inventory checks.

Operating independently at on-site locations, this position represents ODP Business Solutions products and services. Consistent attention to customer needs directly supports sales growth and fosters a positive relationship and image for ODP Business Solutions with the customer and their employees.

Primary Responsibilities

Inventory Management:

+ Receive and validate shipments of ordered products, stocking them in designated supply areas.

+ Collaborate with Sales Representatives, Distribution Centers, and Customer Service Centers to research and resolve order discrepancies.

+ May perform desktop deliveries for select accounts.

+ Conduct inventory counts of supply areas at customer locations, notifying relevant parties of discrepancies or low stock.

Customer Service:

+ Deliver on-site customer service, acting as the primary representative for ODP Business Solutions products and services.

+ Engage daily with customer employees at all levels, maintaining a strong focus on customer satisfaction.

Education and Experience:

+ High School diploma or equivalent preferred.

+ No prior experience required; customer service experience is a plus.

+ Basic computer skills and ability to use technology to access and manage information.

+ Positive and engaging attitude.

+ Action-oriented with integrity, accountability, and trust.

+ Passion for our brand, products, services, and solutions.

+ Ability to read, write, speak, and understand English.

+ Results-driven, with sound decision-making and patience.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Disclaimer:

The above statements describe the general nature and level of work performed by associates in this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills required. Additional duties may be assigned as needed.

**Pay, Benefits & Work Schedule:** The salary range for this role is $12.65/hour to $19.10/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed.

We offer competitive salaries, a comprehensive benefits package including a 401(k), and ample opportunities for growth within our organization. For immediate consideration, please click the Apply Now button.

How to Apply:

Click the Apply Now button and follow the instructions on each page. When your application is complete, click the submit button.

Equal Employment Opportunity:

ODP Business Solutions is committed to equal employment opportunities in all practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation, or any other characteristic protected by law.

We will consider qualified applicants with arrest and conviction records in accordance with the City & County of San Francisco Fair Chance Ordinance.

REQNUMBER: 98144