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Job Description:

The purpose of this position is to ensure pharmacy operations at a facility clinical practice and patient care across Intermountain Health. The supervisor works as a frontline caregiver while supporting their team. This position supervises a team of pharmacy caregivers while supporting pharmacy leadership in directing technical and operational functions of the pharmacy. The supervisor is provides leadership, education, training, and guidance for pharmacy caregivers. The supervisor also may participate in the hiring, onboarding, scheduling, evaluation, and performance management of pharmacy caregivers.

The shift will likely be Monday-Friday 8am-4:30pm with occasional need to work on a Saturday.

Essential** **Functions

+ Supervises pharmacycaregivers and to ensure efficient and effective pharmacy operations pertaining to the area of focus.

+ Collaborates with local pharmacy leadership to evaluate needs of the department while supporting enterprise pharmacy leadership and enterprise lead initiatives.

+ Promotes pharmacy practice. Ensures that caregivers are working at the top of their licensure.

+ Engageswith leaders and teamto improve and optimizeoperational and clinical outcomes.

+ Act as a resource in the daily operations and activities of the department.

+ Coordinatestraining and onboarding of new caregivers.

+ Ensures compliance with applicable regulatory guidelines, departmental policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.

+ Help to establish quality measures and key performance indicators to improve the operation of the pharmacy andcare of the patient.

+ Responsible for caregiver engagement for the team.

+ Responsible for human resource functions associated with the team.

Skills

+ **Team leadership and development** – Proven ability to lead, coach, and mentor pharmacists and pharmacy technicians.

+ **Conflict resolution** – Skilled in addressing interpersonal or workflow issues constructively and professionally.

+ **Change management** – Ability to lead teams through process changes, technology upgrades, or organizational shifts.

+ **Quality assurance** – Experience implementing and monitoring quality metrics (e.g., call resolution, accuracy, turnaround time).

+ **Medication safety** – Commitment to patient safety and error prevention in remote dispensing and communication.

+ **Customer service orientation** – Commitment to delivering a positive patient experience, especially in a remote care model.

+ **Data-driven decision making** – Ability to analyze call volume, staffing metrics, and performance dashboards to drive improvements.

Minimum Qualifications

+ Doctor of Pharmacy or Bachelor of Science in Pharmacy degree from an accredited institution (education verified).

+ License to practice pharmacy in a state in which Intermountain Health operates or eligibility to obtain a license upon hire.

+ Effective communication, people management, and project management skills.

Preferred Qualifications

+ Previous experience working in an integrated healthcare delivery system.

+ Previous leadership experience.

Physical Requirements:

Physical Requirements

+ Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.

+ Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.

+ Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.

Location:

Supply Chain Center

Work City:

Midvale

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$61.36 - $90.18

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.