"Alerted.org

**Job title:** AR Specialist

**Location:** One Owens Corning Parkway, Toledo, OH 43659

**Pay rate:** $20ph

**Shift:** Monday to Friday, 8am to 5pm (Hybrid schedule – remote Monday and Friday). NOTE: There is a possibility that starting in 2026, only Fridays will be remote.

**Contract duration:** 1 year

The AR Specialist is accountable for managing and collecting delinquent accounts receivable for an assigned customer base to deliver defined outcomes through Owens Corning key performance indicators. This will require relationship building and partnership with internal functions, such as accounting, credit, customer service, pricing, transportation, and sales.

JOB RESPONSIBILITIES

• Accountable for reducing delinquency for assigned accounts aligned with OC financial objectives

• Collection of past due balances, while maintaining a follow-up system with notes, in accordance with established goals

• Monitoring of process quality and testing root cause analysis to drive improvement

• Customer/Supplier/Operations escalation management

• Develop action plans collaboratively with credit and sales teams to maximize results and mitigate risk

• Escalation of customer issues timely to credit and leadership teams – “manage up”

• Collaborate with credit team to deliver insightful management reporting

• Participate in cash forecasting for business units and customers supported (30/60 day forecast)

• Present in monthly AR aging meetings

• Analyze cash discount deductions for resolution; Collect as appropriate

• Maintain compliance with required internal controls and policies

• Assist team members / back up / cross training

Talent Development

• Invest in personal growth and development, clearly focused on self-learning and the ability to grow and learn at an acceptable rate

• Capture the value of continuous learning and ongoing development opportunities

JOB REQUIREMENTS

Minimum Qualifications:

• High School Diploma and 2 years applicable work experience with accounts receivable, collections or cash application

Preferred Experience:

• Bachelor’s degree

• Demonstrated achievement in prior roles and ability to be successful in a team-oriented environment

• Working knowledge of Microsoft Excel, Business Intelligence (BI) and SAP ERP software

• Basic knowledge /understanding of OC customers, products and markets

• Knowledge of billing procedures and collections techniques (e.g. skip tracing)

Knowledge and Abilities:

• Initiating action/Gaining commitment

• Problem Solving – understand and analyze

• Tenacity/Driving for results

• Financial Knowledge/Financial Skills

• Strong oral/written communication skills

• Process development and improvements

Personal Characteristics:

• Collection techniques/Negotiation skills

• Manages time well, prioritizes effectively

• Learns and adapts quickly to changing environments

• Operates with integrity

• Attention to detail

• Positive attitude

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Find what’s next with Kelly ® .

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life—just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly’s Human Resource Knowledge Center. Kelly complies with the requirements of California’s state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.