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Job Title

Library Specialist I

Agency

Texas A&M University

Department

Libraries

Proposed Minimum Salary

$15.85 hourly

Job Location

College Station, Texas

Job Type

Staff

Job Description

Glimpse of the Job

The Library Specialist I will be responsible for providing basic front desk service and excellent customer service while assisting patrons at the Library Service Desks. The selected candidate will assist library users with Tech Bar checkouts and reservations. Additionally, the specialist will help with organizing and performing inventory checks on equipment for Evans/Annex Tech Bar location.

The hours for this role will be Monday through Friday, 8:00 am to 5:00pm.

Essential Duties/Tasks:

+ Provide basic assistance in accessing resources.

+ Use library computer system to charge/discharge materials to users.

+ Demonstrate basic conflict resolution skills with users.

+ Conduct information interviews with library patrons and assist them in understanding the library systems.

+ Give directional assistance in accessing needed resources.

+ Explain library guidelines, procedures, and the availability of library resources.

+ Provide effective referrals to unit supervisors or other library service desks.

+ Use the public online catalog to direct users to materials in the collection.

+ Assist student employees in confrontational or hostile situations.

+ Assist in monitoring incoming equipment reservations for Evans Annex location.

+ Assist in processing incoming requests daily by following appropriate procedures to make items available for requestors.

+ Assist in explaining equipment use to requestors.

+ Provide desk support to other Library service point locations across campus as needed and assist with covering for staff shortages and/or special hours (one example is extended hours for finals).

+ Respond and take appropriate action when security and/or fire alarms are set off or other building crises occur.

Qualifications:

+ High school diploma or equivalent combination of education and experience.

+ One year of related library, customer service or office experience.

+ Ability to move medium weight boxes, books, heavy book truck or similar items.

+ Ability to handle material which can contain dust or microscopic mold spores.

A well-qualified candidate may also possess:

+ Prior experience in an academic library.

+ Prior experience with audio/visual equipment.

+ Ability to multi-task and work cooperatively with others.

+ Knowledge of email, word processing, spreadsheet applications and internet searches.

+ Good interpersonal skills.

+ Reliable attendance.

+ Excellent communication and customer service skills.

Pay Rate: $15.85 an hour

Special Note:

+ Must be able to adjust schedule on an occasional basis to help cover during extended hours or in the event of an emergency.

+ Must be able to work early evenings and days during periods between academic semesters.

What You Need to Do

Apply! We strongly suggest submitting a Resume/CV and cover letter with your application. These documents will help us with the review process. You may upload these documents on the application under CV/Resume. Applications received by Texas A&M University must either have all job application data entered, or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to prepopulate the online application.

Why Texas A&M University

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

The Libraries are the indispensable hub of discovery, learning and creativity with the teaching and research that goes on in the colleges and academic departments. We offer rich and extraordinary collections at the University Libraries. The Libraries’ resources and services enable and support the University missions of teaching, research, and service. Learn more about our various libraries at https://library.tamu.edu

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with reasonable cost-of-living and no long commutes.

+ Health, dental, vision, life and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums

+ 12-15 days of annual paid holidays

+ Up to eight hours of paid sick leave and at least eight hours of paid vacation each month

+ Automatic enrollment in the Teacher Retirement System of Texas

+ Health and Wellness: Free exercise programs and release time

+ Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more

+ Educational release time and tuition assistance for completing a degree while a Texas A&M employee

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.