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Customer Management Specialist
- Colgate-Palmolive (Rogers, AR)
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No Relocation Assistance Offered
Job Number #169776 - Rogers, Arkansas, United States
Who We Are
Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!
Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.
As the **Customer Management Specialist** on the **Walmart** team, you’ll be the brains behind the operation. The team will count on you to compile brand and category overviews, provide category analysis, and to make recommendations accordingly to include in customer presentations and for account planning. You’ll work to provide information to determine the efficiency of promotions, evaluate sales, distribution and trade support of new products, relaunches, and test markets for continuous improvement. You’ll also supervise competitive activity, environment trends, and conduct retail store audits to survey opportunities for success. This role establishes the building blocks for understanding brand strategies and priorities and how to align them with the customer’s strategies along with the foundation for establishing your internal network.
_** Please note, this role requires 4 days in office work. **_
What you will do:
+ _Be an analyzer_ - You are able to construct different pieces of data and utilize findings to make proposals to the broader team, equipping them with the information torecommend to customers and in account planning. You’ll provide insights and analytics around Colgate and competitive new item launches and develop recommendations around omnichannel in all retail environments
+ _Be a continuous improver_ - You’re constantly looking for opportunities to improve and seek creative solutions
+ _Be a team player_ - You value collaborating and communicating with team members to establish proven relationships and build your network throughout the organization
+ _Connect the dots_ - You can connect data points and are eager to learn to initiate with the Colgate team and integrate them with customer strategies
Required qualifications:
+ Bachelor's degree
+ Strong analytical mindset and ability to analyze large data sets and present back in clear, concise ways
+ Microsoft Office (i.e., Excel) and Google Suite proficiency (i.e, Sheets, Slides, Docs)
Preferred qualifications:
+ Experience working in consumer product goods
+ Experience working with a syndicated service (Nielsen, IRI) account
+ Strong organizational skills and ability to manage multiple competing priorities
Compensation and Benefits
Salary Range $68,000.00 - $90,000.00 USD
Pay is determined based on experience, qualifications, and location. Salaried employees may also be eligible for discretionary bonuses, profit-sharing, and long-term incentives for Executive-level roles.
Benefits: Salaried employees enjoy a comprehensive benefits package, including medical, dental, vision, basic life insurance, paid parental leave, disability coverage, and participation in the 401(k) retirement plan with company matching contributions subject to eligibility requirements. Additional benefits include a minimum of 15 vacation/PTO days (hourly employees receive a minimum of 120 hours) and 13 paid holidays (vacation days are prorated based on the employee's hire date within the calendar year). Paid sick leave is adjusted based on role and location in accordance with local laws. Detailed information regarding paid sick leave entitlements will be provided to employees upon hiring and may be subject to adjustments based on changes in legislation or company policies.
Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.
Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.
Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form (https://docs.google.com/forms/d/e/1FAIpQLSdaxk\_eF4utznQoVHlxmL9jVFJbOkM4Oe5CAdKOg-h9EPdLfg/viewform) should you require accommodation.
For additional Colgate terms and conditions, please click here (https://www.colgatepalmolive.com/content/dam/cp-sites/corporate/corporate/en\_us/corp/locale-assets/pdf/colgate-terms-and-conditions-2023.pdf) .
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