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Our client, is seeking a Business Analyst to join their team. As a Business Analyst, you will be responsible for capturing, analyzing, and documenting business and technical requirements, ensuring solutions meet organizational needs and compliance standards. This role serves as a bridge between business stakeholders, IT staff, and vendors to promote collaboration and deliver effective solutions. While the core function is business analysis, the BA II may also serve as a **project lead** , applying project management skills to plan, track, and deliver work in alignment with PMO standards. This is a Specialist role as a BA but will also engage as a Project Manager approx. 40% of the time.

Job Title: Business Analyst

What’s the Job?

Key Responsibilities

+ Elicit, document, and analyze business needs, functional specifications, and system requirements.

+ Develop and maintain standardized templates for consistent requirements gathering.

+ Ensure requirements align with organizational priorities, best practices, and regulatory standards.

+ Partner with technical and business teams to support solution design and implementation.

Testing & Quality Support

+ Work with the Testing Manager to define testing scope and methodologies (UAT, regression, integration, and unit testing).

+ Create reusable testing templates and guidelines in Zephyr for JIRA.

+ Support defect tracking, test execution, and alignment of testing activities with project timelines.

Stakeholder Engagement

+ Serve as liaison between business units and IT teams to strengthen communication and trust.

+ Facilitate meetings, workshops, and discussions to clarify needs and priorities.

+ Provide tailored business process documentation and support to project teams.

Project Management

+ For smaller projects or initiatives, act as project lead by defining scope, timelines, and deliverables.

+ Develop and monitor work plans, schedules, and resource needs.

+ Track project risks, issues, and changes, escalating as appropriate.

+ Provide status updates, reports, and presentations to stakeholders and management.

+ Ensure smaller initiatives are delivered on time and in alignment with PMO practices.

Process Improvement & Governance

+ Identify opportunities to improve requirements gathering, testing, and delivery practices.

+ Ensure compliance with PMO governance, organizational policies, and regulatory requirements.

+ Configure and manage JIRA projects, workflows, dashboards, and automation to support efficient delivery.

Qualifications

Education and Experience

+ Bachelor of Business Administration is preferred. Equivalent IT experience may also be acceptable.

+ 3-5 years of Business Analysis experience in an IT environment.

+ Experience leading or coordinating smaller IT projects or initiatives preferred.

Skills and Competencies

+ Strong business analysis skills, with demonstrated ability to gather and document requirements.

+ Working knowledge of project planning, scheduling, and coordination.

+ Experience with JIRA workflows, dashboards, reporting, and Zephyr for JIRA.

+ Familiarity with software development methodologies (Agile, Hybrid, Waterfall).

+ Strong communication, facilitation, and stakeholder management skills.

+ Analytical and problem-solving skills with attention to detail.

+ Ability to coordinate resources and vendors when acting as a project lead.

Preferred Skills

+ Knowledge of test automation frameworks and advanced testing practices.

+ Proficiency in API testing and integration techniques.

If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.