• Print & Mail Services Operator

    Ameren (St. Louis, MO)


    About Ameren Services (B&CS)

     

    Ameren Services provides administrative support and services to Ameren Corporation and its operating companies, subsidiaries and affiliates. Ameren Services includes a wide range of skill sets and roles, from finance and legal experts to digital and cyber specialists, plus those charged with ensuring environmental compliance and operational safety. Together, we help execute a strategy that enables Ameren to deliver superior long-term value to customers, shareholders and the environment.

    Position(s): 1

    Hourly Rate Range: $26.47 - $31.73

     

    Revision Date: 9/5/2025

     

    Area/Div: 0190

    DUTIES:

    Under indirect and intermittent supervision, perform all duties necessary to ensure the continuous operation of printing services and mail delivery by performing the following duties:

    • Provide courteous service for all Print and Mail Services walk-up customers and email requests. Instruct customers on use and assist in completing requests.

    • Manage print requests using various computer programs and operations. Scan and print documents to file, disk or hard copy from electronic or hard copy formats.

    • Pick up, receive, open, sort and distribute internal Company and US mail.

    • Perform server and/or machine configurations for various job setups. Improve quality, realign/shift, fold, staple, tape, bind and create tabs or other pages to the document.

    • Set up machines to convert to the various types of printing, binding, cutting and drilling.

    • Perform various types of finishing, drill, cut, punch, bind, fold, pad or laminate. Utilize several types of tools in the performance of job duties.

    • Operate and perform general maintenance and simple repair of various Mail Services office machinery and Print Services equipment. Detect various problems, determine and follow through with the proper method of correcting the problem or initiate a service request.

    • Maintain ticket history/cost, order supplies and monitor quality of finished product.

    • Assist in manually stuffing and preparing envelopes for outgoing US mail.

    • Assist in training new and present employees

    • Other related duties may be assigned.

    SPECIAL RESPONSIBILITIES:

    Care in operation of equipment.

     

    Prevent wasteful use of materials.

     

    Proper routing of internal company and US mail.

     

    Maintain the confidentiality of reports, copies and mail.

     

    Check documents for errors, proof output.

     

    Comply with report auditing procedures.

     

    Job is physical in nature due to equipment, essential duties and work environment.

     

    Mechanical ability is required.

    CONTACTS:

    Employees of all departments/locations requesting service.

     

    Vendor representatives for sales, training and maintenance.

     

    USPS employees, delivery couriers and equipment technicians.

    QUALIFICATIONS:

    Graduation from high school, or the equivalent.

     

    Must earn recommended score on the EEI Clerical Aptitude Battery (BCAB).

     

    Must be proficient in the use of a PC and standard office applications.

     

    Must possess good communication, problem solving, organization and human relations skills.

     

    Must be willing to learn.

     

    Some customer service experience is preferred.

    OTHER:

    Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. The Company will provide reasonable accommodation in appropriate circumstances when consistent with applicable law

    Hourly Pay:

    Grade Step JB 012 Step 1 of 7 - 26.47 USD

     

    Grade Step JB 012 Step 2 of 7 - 27.27 USD

     

    Grade Step JB 012 Step 3 of 7 - 28.09 USD

     

    Grade Step JB 012 Step 4 of 7 - 28.70 USD

     

    Grade Step JB 012 Step 5 of 7 - 29.70 USD

     

    Grade Step JB 012 Step 6 of 7 - 30.63 USD

     

    Grade Step JB 012 Step 7 of 7 (Top Step) - 31.73 USD

     

    Position is eligible for annual incentive payments based on company performance and subject to sole management discretion. Visit our Benefits & Perks (https://www.ameren.com/company/careers/why-ameren/benefits) Page for more information on benefits provided to regular full-time employees. ​

    If end date is listed, the posting will come down at 12:00 am on that date:

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, genetic information, military service or status, pregnancy, marital status, sexual orientation, gender identity or expression, or any other class, trait, or status protected by law.