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Description

Join Amazon Shipping (SWA) to build the next $100B initiative. Shape the future of shipping as a part of a new, emerging business and solve the biggest customer pain points in the small parcel logistics industry globally.

It’s no secret that Amazon relies on its technology to deliver millions of packages every day to its customers – on time, with low cost. We, the Product and Technology organization, simplify complex software solutions that work across our shippers, vendors, and warehouses to optimize both time & cost of getting the packages delivered. Our services already handle thousands of requests per second, make business decisions impacting billions of dollars a year, integrate with a network of small and large shippers, operators and drivers worldwide, manage business rules for millions of unique products, and improve the ordering and delivery experience for millions of online shoppers. That said, this remains a fast-growing business and our technical journey has only started. Our mission is to build the most efficient and optimal shipping solution on the planet, using our technology and engineering muscle as our biggest advantage. We aim to leverage top technologies in big data and optimization techniques to operate high volume, low latency, and high availability services.

What will you do?

As Principal Product Manager, you will architect and drive our digital product strategy across web and mobile platforms, creating exceptional user experiences for our customers. In this key leadership role, you will spearhead the vision and roadmap for our digital ecosystem, leveraging customer insights, data analysis, and user research to deliver innovative solutions. You will lead cross-functional teams through complex product development cycles, from conception to launch, ensuring seamless integration across all digital touchpoints.

The ideal candidate has a strong logistics/supply chain and digital product management background combined with a solid understanding of current technologies. S/he can develop and drive high-level strategic initiatives but also roll up their sleeves, dig in and get the job done. Maturity, strong business judgment, ability to influence cross-functional and remote teams, a customer-centric and creative mindset with strong analytical skills are essential. This opportunity requires excellent product management, prioritization, and communication skills, as well as the ability to navigate ambiguity.

Key job responsibilities

- Define the digital product vision and roadmap.

- Work directly with customers, stakeholders, UX and engineering to build exceptional products.

- Partner with other teams across Amazon Shipping - Product and Tech to identify and influence development of new products and services.

- Anticipate bottlenecks, provide escalation management, and make tradeoffs to balance business needs versus technical or operational constraints.

- Collaborate with global stakeholders in other regions to define requirements that support international use cases.

- Define user stories and product requirements; contribute to the technical design of new product features.

- Drive adoption of features, incorporating continuous feedback for improvements based on user experiences.

- About 10% travel required.

Basic Qualifications

- Bachelor's degree in Computer Science, Engineering, or a related field

- 10+ years of success in digital user experience, web/mobile development or digital product management experience

- 7+ years of end to end product delivery experience

- Experience defining roadmap strategy and prioritizing deliverables for your team products

- Experience managing competing priorities and using metrics to drive business decisions

- Experience influencing multiple stakeholders and leading cross functional teams across geographies and business units

Preferred Qualifications

- MBA, or Master's degree in business, data science, public administration, finance, engineering, human resources or related field

- Experience in program management, logistics, operations, supply chain, transportation, or equivalent

- Experience with AI-driven personalization or automation in digital experiences

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $145,700/year in our lowest geographic market up to $240,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.