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Position Summary

The Custodial Services Site Supervisor oversees the contracted custodial services for a major property or building. This role ensures all contract terms are met effectively and efficiently, staff are properly trained and assigned, and facilities are maintained to a high standard. The Supervisor serves as a liaison with the client and manages daily custodial operations, inspections, inventory, reporting, and team performance.

You're a Great Fit If You 're a Great :

+ Have deep knowledge of custodial operations and cleaning standards.

+ Thrive in leadership roles and enjoy coaching and motivating teams.

+ Are proactive in planning, scheduling, and problem-solving.

+ Communicate clearly and confidently with clients and team members.

+ Are detail-oriented and committed to operational excellence.

Key Responsibilities

Operations & Team Management

+ Organize and plan custodial work schedules based on square footage and contract specifications.

+ Manage daily cleaning operations and team assignments across shifts.

+ Supervise, evaluate, motivate, and provide on-the-job training to custodial staff.

+ Be available to respond to off-hour facility and staffing emergencies.

Client & Contract Oversight

+ Interface regularly with customers’ facilities team; coordinate services and respond to requests.

+ Ensure all subcontractors provide services according to contract requirements.

+ Report and help resolve any deficiencies in contract performance.

Quality Assurance & Special Projects

+ Conduct regular inspections of all spaces to ensure cleaning standards are met.

+ Schedule and monitor special cleaning services (e.g., floor stripping, carpet cleaning).

+ Create contingency plans for emergencies (e.g., floods, construction, renovations).

Equipment & Inventory

+ Inspect custodial equipment regularly; ensure preventive maintenance is performed.

+ Maintain inventory records and ensure proper storage and security of supplies.

+ Order supplies to maintain prescribed stock levels and reduce waste or pilferage.

Administrative & Reporting

+ Track and report contract deliverables, incidents, and special project progress.

+ Complete and maintain documentation required by internal and external stakeholders.

+ Collaborate with vocational counselors regarding employee performance and development.

Qualifications

Education & Experience

+ Associate’s degree (A.A.S.) or equivalent required.

+ 5+ years of experience in custodial services for public or private organizations.

+ Minimum of 3 years of supervisory experience.

+ Technical knowledge of cleaning equipment, materials, and methods.

+ Familiarity with Microsoft Office, ADP Timesaver, and similar systems.

+ Must be eligible to pass a government background check.

Skills & Competencies

+ Excellent verbal and written communication skills.

+ Proficient in organizing, planning, and prioritizing team activities.

+ Strong leadership and delegation skills.

+ Ability to adapt to fast-paced, potentially stressful environments.

+ Familiarity with policies and procedures related to custodial services and agency operations.

+ Financial and inventory management, including basic arithmetic and budgeting.

Compensation

Commensurate with experience and qualifications. Details available upon request.

Equal Opportunity Employer