• Tech Records Spec 1

    Idaho Division of Human Resources (Boise, ID)


    TECH RECORDS SPEC 1

    Posting Begin Date: 2025/10/16

     

    Posting End Date: 2025/10/24

     

    Category: Administration

     

    Sub Category: Customer Service

     

    Work Type: Full Time

     

    Minimum Salary: 18.00

     

    Maximum Salary: 18.50

     

    Pay Rate Type: Hourly

    Description

    State of Idaho - Department of Administration Opportunity

     

    Applications will be accepted through 4:59 PM MST on the posting end date.

     

    We are seeking a detail-oriented and organized Technical Records Specialist 1 to join our team. This position plays a key role in supporting internal operations, maintaining records, and ensuring compliance with public records and open meeting laws. The ideal candidate will be customer-focused, tech-savvy, and capable of managing multiple administrative tasks with a high level of confidentiality.

     

    We serve Idaho by promoting responsible government through expert customer support.

    Key Responsibilities:

    + Greet visitors and provide information and assistance.

    + Answer and route telephone calls; take and deliver messages.

    + Coordinate requests from agencies and internal divisions.

    + Assist leadership with special projects and administrative tasks.

    + Use proprietary software and digital filing systems to complete work.

    + Review and update website content as needed.

    + Process daily mail.

    + Administer Public Records Requests, including tracking, distribution, and closeout, ensuring compliance with public records statutes and confidentiality.

    + Manage scheduling and logistics for meetings, including:

    + Posting notices in compliance with Open Meeting Laws

    + Compiling and distributing meeting materials

    Minimum Qualifications:

    + Monitoring a records system to identify and correct errors;

    + Researching a variety of sources to resolve problems;

    + Interpreting, explaining and applying regulations, laws, or complex policies to carry out assignments;

    + Entering and retrieving data using a computerized records system.

    Preferred Qualifications (Desirable but Not Required):

    + Knowledge of Public Records Request administration.

    + Experience with website administration and content updates.

    + Experience researching a variety of sources to resolve problems.

    + Proficiency in entering and retrieving data using computerized records systems.

    + Strong command of business English, spelling, punctuation, and grammar.

    + Excellent customer service and public relations skills.

    + Ability to maintain strict confidentiality of non-public information.

    + Skilled in analyzing, interpreting, and explaining complex information.

    + Proficiency in Adobe Pro (or equivalent) for creating/editing PDFs.

    + Proficient in Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).

     

    Please note: The successful candidate will be required to pass a fingerprint-based background check.

     

    This position will also interact with a diverse customer base and must be able to interact in a non-partisan manner when working in political environments.

     

    Thank you for your interest in employment with the Department of Administration!

    If you have questions about this position please contact us at:

    Email:[email protected]

     

    Phone: 208.332.1819

    Benefits:

    The State of Idaho offers a robust total compensation package, including medical, vision, and dental insurance; PERSI retirement benefits; paid sick, vacation, and parental leave; and 11 paid holidays per year. For additional information related to benefits and/or State programs, please visit https://dhr.idaho.gov/StateEmployees/Benefits.html.*

    EEO/ADA/Veteran:

    The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

     

    The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD: 711), or email[email protected].

     

    Preference may be given to veterans who qualify under state and federal laws and regulations.