"Alerted.org

Project Coordinator – Utility Billing Systems (Oracle CC&B + SQL)

Type: Full-Time | Contract or Direct Hire

Overview

Join a forward-thinking utility team as a Project Coordinator supporting billing system enhancements following a successful migration to Oracle Customer Care & Billing (CC&B). This is a high-impact role that bridges the gap between billing analysts and developers—ensuring billing issues are translated into smart, actionable system improvements. If you thrive in fast-paced environments and have a knack for SQL, this role offers the perfect blend of collaboration and flexibility.

What You’ll Do

+ Drive billing IT projects by gathering business criteria, approving test conditions, and supporting change management.

+ Act as the key liaison between billing analysts and development teams to streamline Oracle CC&B enhancements.

+ Track and prioritize system enhancement requests based on billing trends and operational needs.

+ Coordinate meetings, documentation, and timelines for enhancement projects.

+ Monitor progress of fixes and validate resolution of billing issues.

+ Maintain project documentation and communicate updates to stakeholders.

+ Support training and change management efforts related to system updates.

+ Assist with user acceptance testing (UAT), defect resolution, and SQL-based data validation.

What You Bring

+ Bachelor’s degree in Business or related field.

+ 5+ years of experience in project coordination or business analysis.

+ Strong understanding of utility billing processes, including rate structures, payments, and service orders.

+ High proficiency in Microsoft Excel.

+ Familiarity with Oracle CC&B and billing workflows.

+ Hands-on experience with SQL for querying and validating billing data.

Why You’ll Love It

+ Hybrid flexibility: 3 days onsite, 2 days remote.

+ Be part of a team modernizing utility billing systems for better customer experience.

+ Work with cutting-edge Oracle CC&B and SQL technologies.

+ Collaborate with cross-functional teams in a dynamic and supportive environment.

+ Opportunity to influence system improvements that directly impact service delivery.

Pay and Benefits

The pay range for this position is $35.00 - $45.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Oak Brook,IL.

Application Deadline

This position is anticipated to close on Oct 29, 2025.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email [email protected] (%[email protected]) for other accommodation options.