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Intermittent Celebration Crossing Specialist

Date Posted: Oct 15, 2025

Requisition ID: 467031

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana State Museum and Historic Sites:

The Indiana State Museum and Historic Sites (ISMHS) is a statewide museum system with 12 locations, including a central museum based in Indianapolis. Our mission is to ignite wonder, inspire curiosity, reveal stories, and create connections through relevant and engaging experiences that are fueld by our collection, sites, and stories. We are a catalyst for lifelong learning that connects the stories of real people, places, and things. We believe learning is for everyone, everywhere, and all the time.

Role Overview:

Celebration Crossing Specialists work within the Celebration Crossing holiday experience to engage and interact with visitors, assist with program facilitation, respond to visitor questions and concerns, and monitor experience components. The Specialist enhances the visitor experience through multiple positions including Santa’s House Photographer, Santa House Manager, Santa’s Front Yard Facilitator, Snowfall Express Line Facilitator, and Snowfall Express Conductor.

Schedule requirements:

+ This seasonal position begins in November and ends the first week of January 2026.

+ Pay is $16.73 per hour, up to 37.5 hrs/week, depending on availability.

+ Daily schedule is 8:30/9:30 am – 5:30 pm with shifts that rotate between stations.

+ Some early and late hours are required for special events.

+ Weekends required.

Salary:

The salary for this position traditionally starts at $16.73 per hour but may be commensurate with education or work experience.

A Day in the Life:

Visitor Engagement:

+ Enhance the visitor experience in Celebration Crossing by engaging and interacting with visitors, assisting with visitor questions and concerns, and facilitating daily programs.

+ Implement scheduled and spontaneous activities and programs within Celebration Crossing for diverse audiences including children, families, and adults.

+ Provide excellent customer service by greeting each visitor, answering questions, and being present within the space.

+ Work with and assist museum volunteers as needed.

Museum operations:

+ Facilitate Celebration Crossing experiences and monitor interactive components and manipulatives.

+ Communicate visitor issues and concerns to security and other staff as appropriate.

+ Support Visitor Services in providing a welcoming and festive environment for all museum visitors.

+ Sanitize exhibit and public spaces daily

The job profile is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

What You'll Need for Success:

+ High school diploma or GED preferred; current high school junior or senior welcome to apply.

+ Background in education, theater, and/or customer service preferred.

+ Must have experience in customer service or hospitality industries.

+ Must be comfortable working independently and exhibit initiative.

+ Good communication skills, enthusiasm and collaborative work ethic required.

+ Ability to maintain a professional appearance and attitude.

Benefits of Employment with the State of Indiana:

This seasonal position does not offer benefits and is limited to 180 working days in an eleven (11) month continuous period.

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

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