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Summary The Veterans Affairs Southern Nevada Health Care System (VASNHS) is a Level 1b facility serving the VA Sierra Pacific Network (VISN 21). The VASNHS offers a full range of comprehensive health care services including Dentistry, Geriatrics, Imaging, Medicine Services, Mental Health Services, Laboratory, Primary Care, Oncology, Rehabilitation Services, Specialty Services, and Surgery. Responsibilities The incumbent will be responsible for conducting project analysis at the Health Care System level. Responsible for delivering analytical project materials to a broad array of programs and services throughout the Medical Center, for all phases of a project from inception to closure. This role applies a broad range of quality improvement knowledge and experience to include program/project management, programming, predictive analysis, data mining, and data warehouse access. In addition, this position builds reports, dashboards and other tools used to advise project teams and leadership in the formulation of planning facility wide Strategic Plans and facility wide projects. Major duties include but are not limited to: Participates in and facilitates transformative quality, safety, effectiveness, and efficiency improvement efforts. Acts as the analytics lead for healthcare and operational improvement projects impacting patient care delivery systems and functions throughout the medical center. Facilitates, coaches, and trains audiences at all levels of the organization. Responsible for gathering business data from disparate data sources through many different tools and presentation rendering vehicles. Look at trends and suggest solutions for improvement. Provides reports, processes, forms and applications. Analyzes business processes and requirements. Creates and maintains documentation including requirements, design, and user manuals/resources. Identifies metrics performing below benchmarked standards or falling below the upper or lower control limits of a statistically controlled models. Organizes, directs, controls and coordinates group activities in a timely and effective manner. Conducts extensive work in analyzing data and conducting background research on the issue. Develops statistical, graphical, and narrative reports, and communicates these studies to medical center executive leadership, service chiefs, supervisors, and other staff. Leads project teams to develop appropriate metrics, goals, and improvement milestones. Ensures data is accurate, available, and relevant. Provides consultation to executive, service line, and program leadership by leveraging VA data analytics resources. Participates in the instruction to others on Lean, Lean Six Sigma, Systems Redesign or other improvement methodologies principles and tools through formal classroom instruction or small group mentoring. Delivers training on basic statistics using various dashboards, systems, and reports. Responsible for leading the team through development of control strategies, to ensure project solutions are sustained after the project lifecycle. Work Schedule: Monday - Friday, 07:30 am - 16:00 pm Position Description/PD#: Health System Specialist/PD02167O Relocation/Recruitment Incentives: not authorized Permanent Change of Station (PCS): not authorized Financial Disclosure Report: Not required Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job Selective Service Registration is required for males born after 12/31/1959 You may be required to serve a probationary period Subject to background/security investigation Selected applicants will be required to complete an online onboarding process Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details. Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/20/2025. Basic Requirements: Progressively responsible analytical or administrative experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: -Experience and competency with Lean Performance Improvement strategies. -Yellow Belt Lean Certification required with Green Belt Certification achieved within 12 months of employment. -Evidence of successful project management. -Evidence of competency in coaching, training, and teaching teams/individuals required, as teaching classes is an expectation. -Proficiency with Microsoft applications and presentations. -Proven ability to communicate and collaborate in a professional/respectful manner with staff and leadership from both inside and outside of the organization. -The ability to collaborate across many different environments/disciplines, systems thinking, and organizational stewardship skills highly. -Evidence of ability to function independently and as part of a high functioning team. -Excellent written and verbal communication skills. Grade Determinations: To qualify for the GS-11 grade level, you must have at least 1 year of experience equivalent to the next lower grade level. Examples of experience include meeting the above listed GS-09 knowledge, skills and abilities and assignment. OR 3 years of progressively higher level graduate education leading to a Ph.D. degree or Ph.D. or equivalent doctoral degree In addition to the experience above you must demonstrate the following KSAs: Knowledge of hospital operations, policies and procedures as well as VA regulations, policies, and program guidelines to identify projects the improving quality outcomes and maximize return on investment of utilized resources. Knowledge of clinical practice guidelines and guidelines designed by healthcare improvement organization to collect, analyze, and present data for performance improvement studies and projects. Comprehensive Knowledge of healthcare Lean/Systems Redesign utilizing standardized tools, methods, and principles such as Lean and Six Sigma to identify systems design problems, define a project scope and goals through a collaborative process, and prepare studies for facility leadership. Skill as an excellent communicator which includes the ability to listen well, write with clarity, and speak effectively to small and large groups. Ability to build and prepare presentations at all levels of the organization. Requires administrative expertise, mature judgment, working knowledge of medical center operations and the myriad of oversight bodies that have a role in regulating the VA. Individual Occupational Requirements (IOR) - Basic Requirement. Undergraduate and Graduate Education: Major study -- hospital administration, public health administration, or related fields such as business or public administration with course work in health care administration. or General Experience (for GS-12 positions): Work that required a knowledge of the basic principles and practices related to the management of a health care delivery system. Such experience may have been gained as an administrative officer, management analyst, or administrative or clinical program manager or supervisor in a health care delivery system. Specialized Experience (for positions GS-12): Progressively responsible analytical or administrative, or clinical management or supervisory experience in the health care field. This work may have been performed in an operating health care facility or a higher organizational echelon with advisory or directional authority over such facilities. Work must have involved a close working relationship with facility managers and analysis and/or coordination of administrative, clinical, or other service activities, and provided knowledge of the following: Missions, organizations, programs, and requirements of health care delivery systems; Regulations and standards of various regulatory and credentialing groups; and Government-wide, agency, and facility systems and requirements in various administrative areas such as budget, personnel, and procurement. Special Provision for In Service Placement: Successful completion of an agency-sponsored on-the-job training program may be substituted for qualifying experience, provided it included a formal individualized training plan. Such a training program must have been conducted in an operating health care system and included: Assignments providing a knowledge of basic health system administration philosophies, practices, and procedures, and basic government administrative policies and requirements; Practical assignments providing an opportunity to apply health system administration skills and principles (as the individual progresses, work assignments must be characteristic of the grade level to which he or she is assigned); and. You will be rated on the following Competencies for this position: Analytical Reasoning Organizational Performance Analysis Project Management Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html. Additional Information This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Physical Requirements: The work is sedentary, although some slight physical effort may be required. This work is performed in an office setting although some slight physical effort may be required to conduct training events, give presentations, or to observe staff and trainees in their work environment, including inpatient clinical areas. The position will utilize a desk and computer and may need to navigate throughout the facility clinical areas. Stamina and concentration to meet crucial deadlines is required.