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Position: Receptionist / Administrative Support (CVG) Location: Cincinnati, OH (CVG Airport area) SUMMARY L2 Aviation is seeking a professional and detail-oriented Receptionist/Administrative Support team member. This individual will be the first point of contact for visitors and play a critical role in ensuring smooth day-to-day office operations. The ideal candidate is organized, personable, and able to handle multiple tasks efficiently in a fast-paced environment. EXAMPLES OF ESSENTIAL JOB FUNCTIONS Reception and Visitor Management: Meet and greet visitors, answer phones, redirect calls, and take messages as required. Direct visitors to the appropriate L2 area or staff member and issue visitor badges as needed. Maintain a safe, clean, and welcoming reception area. Administrative Support: Provide general administrative support as required. Assist with new employee processing and maintain/update employee training files. Perform basic filing and clerical duties. Process outgoing and incoming mail as needed. Meeting and Travel Coordination: Coordinate meetings using Outlook calendars, including room reservations and set-up. Book travel arrangements as requested. Coordinate customer and employee meetings/functions, including set-up, clean-up, reservations, and catering. Office Maintenance and Supplies: Stock bathrooms and kitchens weekly. Serve as the point of contact for office cleaning and copier service. Maintain office supplies, including monitoring inventory, placing orders, verifying deliveries, and forwarding information to accounting. Other Duties: Support other departments with various tasks as needed. Perform other duties as may be assigned. QUALIFICATIONS/REQUIRED SKILLS AND ABILITIES Proven experience as a receptionist, administrative assistant, or similar role. Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with office equipment (e.g., copier, scanner, phone systems). Friendly, professional demeanor and customer-focused attitude. Ability to maintain confidentiality and handle sensitive information. Ability to read, write and speak the English language. Must be willing to work a specific region and possibly relocate to service that region. Must submit to and pass pre-employment drug testing. Must be able to pass a 10-year TSA/CVG background check to obtain and maintain TSA/CVG badging. WORK ENVIRONMENT The work environment described here is representative of those required by an employee to perform the essential functions of this job with or without reasonable accommodation. The building where this position works is a production environment with minimal exposure to excessive noise or adverse environmental issues in the immediate vicinity of the workstation. The employee in this position will experience occasional outdoor exposure to heat, cold, and environmental elements when called upon to walk between buildings on campus. ORGANIZATIONAL STRUCTURE Reports to: Director of Support Services Manages: None Career Path: Training Coordinator, Work Order Specialist, Etc. The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive description of all work requirements and responsibilities. The job description does not constitute an employment contract and is subject to change as the needs of the employer and requirements of the job change. Additionally, the minimum level of education notated as a requirement could be supplemented by commensurate experience and/or certification(s) or license(s) as determined by the hiring manager.