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It's more than a job

In this IT role, you will manage, develop, and support the technology infrastructure that powers Kuehne+Nagel’s global systems and operations. This contribution is vital to making both special and ordinary moments in the lives of people a reality. In fact, your work enables our teams to deliver fresh fruit, time-sensitive healthcare products and much more to people all around the world. Working in IT at Kuehne+Nagel contributes to more than we imagine.

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How you create impact

Your role as a Lead Network Support Engineer is to keep sight of the bigger picture to drive forward our network and network security infrastructure. As an expert for network and network security you´ll implement the right technologies, which meet the company’s demands to be innovative and secure at the same time. This position is hands-on lead position and responsible for troubleshooting through diagnostic techniques and determines the best solution based on the issue and details provided by internal and external customers.

+ Manage and support assigned projects, which include responsibility for planning, time and cost control, resource utilization and implementation.

+ Research and develop innovative solutions around unified network solutions.

+ Provide strategic technical direction on highly complex network systems projects and activities involving the selection and recommendation of design approach and systems software technology.

+ Responsible for the evaluating, designing, deploying, and managing network and network security solutions

+ Develop detailed requirements for upgrading existing corporate network, as well as re-architecting network segments in order to facilitate new requirements, technologies and growth.

+ Ensure the integrity, availability and performance of our network infrastructure

+ Solve network trouble tickets and support vertical departments, i.e. Service Desk, Applications and Open Systems as it pertains to networking

+ Drive forward standardization at a global scale to enable seamless integration, global support and infrastructure automation.

+ Leverage automation for network solution and utilize infrastructure-as-a-code principle

+ Take care of lifecycle management for network and network security solutions

+ Ensure network hardware firmware and OS are compliant and updated

+ Learn, maintain, and monitor network infrastructure tools such as Grafana, Lanweeper, Cisco, vManage, Infoblox, Centreon Airwave, Clearpass and Zscaler

+ Create manage and maintain network diagrams and documentation

What we would like you to bring

+ 3+ Years of operational team lead experience

+ Ability to effectively and efficiently manage multiple projects and competing deadlines with minimal supervision.

+ Experienced in managing large scale enterprise networks

+ Deep knowledge of network transport protocols, LAN, WAN and network security technologies

+ Solid understanding of WiFi technologies

+ Knowledge of transport encryption

+ Experienced in scripting and automation

+ Experience in ITIL

+ A service and team-oriented working style

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-PD1

Kuehne+Nagel is committed to Equal Employment Opportunity (“EEO”) and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [email protected] with the nature of your request. We will answer your inquiry within 24 hours.