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STUDENT WORKER, INFORMATION TECHNOLOGY

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STUDENT WORKER, INFORMATION TECHNOLOGY

Salary

$24.00 Hourly

Location

Los Angeles County, CA

Job Type

Temporary

Job Number

R2481F-R

Department

HUMAN RESOURCES COUNTYWIDE EXAMS

Opening Date

10/16/2025

+ Description

+ Benefits

+ Questions

Position/Program Information

Exam Number

R2481F-R

Type of Recruitment

We welcome applications from anyone

When to Apply

The application filing period will begin on October 17, 2025, at 8:00 a.m. (PT) - Continuous. We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

Why work for us?

With more than 10 million residents, Los Angeles County is the most populous county in the nation! As the largest employer in Southern California, over 116,000 employees in more than 38 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more.

We are dedicated professionals committed to preserving the dignity and integrity of the workplace as well as protecting the rights of each employee. The County has more than 2,300 different job descriptions, offering a lifetime of opportunities and careers! We offer one of the strongest public-sector benefits packages in the country. Join us and discover a rich selection of health care options, robust retirement plans and the flexibility to work, relax, and rejuvenate to reach your fullest personal and professional potential.

What the Student Worker Program is:

The Student Worker Program is designed to provide on-the-job training and experience while participants obtain their degree. We will help you to gain experience in building employment skills, establishing a professional network while continuing your education. This is temporary, part-time position, compensated on an hourly as-needed basis for up to 30 hours per week during instructional period.

Essential Job Functions

What will I do as a Student Worker, Information Technology?

+ Perform a variety of basic information technology tasks, including installing and configuring desktop software products and hardware such as personal computers, printers, and modems.

+ Participate in the analysis, design, evaluation, testing, and implementation of computer systems.

+ Provide customer service through help desk support and interacts directly with network users.

+ Conduct hardware and software inventories.

+ Assist in performing programming tasks such as program design, program coding, and testing.

+ Assist in making simple modifications to web page contents.

+ Assist in preparing operating documentation.

+ Assist in conducting training sessions for staff on either a one-to-one basis, or in a group setting.

+ Assist users in identifying and resolving network, software, and hardware problems.

+ Assist in ad hoc report development.

Requirements

Requirements to Qualify

Current enrollment in an accredited college or community college with specialization in the Computer Sciences, Information Technology, or a related field.

License

A valid California Class C Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

Physical Class

Physical Class III – Moderate: This class requires that the incumbent stand or walk most of the time with bending, stooping, squatting, twisting, reaching, working on irregular surfaces, occasional lifting of objects weighing over 25 pounds, and frequent lifting of 10-25 pounds.

Successful candidates are required to submit the following documents during the hiring process:

In order to receive credit for enrollment in an accredited college or community college, you must include a legible copy of the required document(s) listed below. Submit proof by uploading the document(s) as attachments at the time of filing or by e-mail [email protected] seven (7) calendar days from application submission.

Required Documents:

1.Proof of Academic Specialty / Declared Majorin Computer Science, Information Technology, or a related field. Acceptable documents include:

+ Official or unofficial transcripts, or

+ A verification letter from the school administration confirming your declared major or program of study.

2. Proof of Current Enrollment. Acceptable documents include:

+ A current Class Schedule confirming registration for the current or upcoming semester/quarter, or

+ A letter from the School Administration (on official letterhead) confirming enrollment status, or

+ A student ID card with photograph indicating current enrollment (must display the current term).

If hired, you still need to continue to be enrolled and attend school to maintain status in the position.

Additional Information

Our Assessment Process

Once we have identified that you meet our requirements, an invitation regarding the following assessment processes will be sent:

Examination Content

This examination will consist of a multiple-choice and/or simulation assessment worth 100% assessing Navigation, Service Orientation, Issue resolution, Accurate Typing, Learning Potential, Achievement, Attentiveness and Desktop Support (Knowledge of Networking, Peripheral Components, Operating systems, Troubleshooting, and Providing Technical Support).

Applicants must receive a passing score of 70% or higher on the assessment to be added to the list.

Exam Review

MULTIPLE-CHOICE AND /OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Transfer of Test Components

If you have taken identical components recently for other exams, your responses may be automatically transferred to this examination. This exam contains test components that might be used on future exams, and your responses could be transferred to that exam.

Test Preparation

We provide study guides and other test preparation resources to help candidates prepare for employment tests. While the guides may help in preparing for the test, we recommend reviewing all related materials that seem necessary.

+ Online practice tests are available at https://www.shldirect.com/en-us/practice-tests (https://www.shldirect.com/en-us/practice-tests).

+ Various information can be found on our website at https://hr.lacounty.gov/job-search-toolkit/. The section dedicated to test preparation is "Employment Test Assistance."

Eligibility and Vacancy Information

Applicants who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. Applications will be processed as they are received and added to the list accordingly. We will use this list to fill vacancies in the County of Los Angeles as they occur.

Application and Filing Information

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification.

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for re-scheduling an exam part. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail.

+ [email protected] ( [email protected])

+ [email protected]

+ [email protected] ([email protected],)

+ [email protected]

+ [email protected],

+ [email protected]

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

For those who do not have access to a computer or the internet, we provide access to complete an application at public libraries throughout the county.

All applicants must file their application online using their own user ID and password. Using a family member's or friend's login information may erase a candidate's original application record.

It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

Anti-Racism, Diversity, And Inclusion (ARDI)

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-Racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

Testing Accommodation

If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation.

Do you have any questions? Please contact us using the following information:

Exam Number: R2481F-R

Testing Accommodation Coordinator Email:[email protected]

Teletype Phone: (800) 899-4099

California Relay Services Phone: (800) 735-2922

Department Contact Name: Diana Grigoryan

Department Contact Phone: (213) 738-2084

Department Contact Email:[email protected]

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Veteran’s Credit:

Pursuant to the County Charter and County policy, in all open competitive examinations (i.e., examinations open to everyone), the County of Los Angeles will add a credit of 10 percent of the total credits specified for such examination to the final passing score of an honorably discharged veteran, as well as the spouse of a deceased or disabled veteran, who served in the Armed Forces of the United States under specific conditions.

For more information on veteran’s credit, please visit:https://file.lacounty.gov/SDSInter/dhr/205102\_PPG\_115.pdf

Revised September 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

The information you provide on this supplemental questionnaire will be evaluated and used to determine your eligibility to participate in the next phase of the examination process. CHECK YOUR ANSWER CAREFULLY. Any mistakes you make and/or any incomplete responses you provide in completing these questions will be used to disqualify your application even if you possess the education. Be specific as possible and include all information requested. Comments such as "see resume or application" will not be considered as a response. All information is subject to verification at any time in the examination and hiring process. Falsification of any information may result in disqualification or dismissal.

+ Yes, I understand the above information and instructions.

02

Many important notifications including invitation letters will be sent electronically to the email address provided on the application. DO NOT select "off" under Email Preferences within your profile or click "unsubscribe" on our notices if you would like the County of Los Angeles to notify you regarding your application status, test schedules, and other important information pertaining to your candidacy for this position. It is important that you provide a valid email address. Moreover, please add [email protected], [email protected], [email protected], [email protected], [email protected], and [email protected] to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail.

It isyour responsibilityto take the above steps to view correspondence.

Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.

+ Yes, I understand the above information and instructions.

03

Candidates reporting to meet the minimum requirements will receive an assessment link. The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date the list is created.

+ Yes, I understand the above information and instructions.

04

Are you currently enrolled in an accredited college or community college with specialization in theComputer Sciences, Information Technology, or a related field.

+ Yes

+ No

05

Successful candidates are required to submit the following documents during the hiring process:

In order to receive credit for enrollment in an accredited college or community college, you must include a legible copy of the required document(s) listed below. Submit proof by uploading the document(s) as attachments at the time of filing or by e-mail to [email protected] within seven (7) calendar days from application submission.

Required Documents:

1. Proof of Academic Specialty/Declared Majorin Computer Science, Information Technology, or a related field. Acceptable documents include:

+ Official or unofficial transcripts, or

+ A verification letter from the current school administration office confirming your declared major or program of study.

2. Proof of Current Enrollment.Acceptable documents include:

+ A current Class Schedule confirming registration for the current or upcoming semester/quarter, or

+ A letter from the School Administration (on official letterhead) confirming enrollment status, or

+ A student ID card with a photograph indicating current enrollment (must display the current term).

Please select one of the following:

+ Yes, and I have attached the required document(s) to the application.

+ Yes, and I will send the required document(s) by e-mail to [email protected] within seven (7) calendar days.

+ No, I am not currently enrolled in an accredited college or community college.

06

If you indicated as being currently enrolled in an accredited college or community college, what is your major/area of study?

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

Please verify your email addressVerify Email