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Operations Specialist II/III (Richmond, Hybrid)

Dominion Energy is committed to providing reliable, affordable, and increasingly clean energy that powers our customers every day. If you want to work for a purpose-driven company that values safety and collaboration, we’re looking for you. You won’t just find a job here; you’ll find your career. Review the position below and apply today.

We offer a hybrid 3-2 work schedule (three days in the office, two days of teleworking) to accommodate the need for flexibility.

Military service members and veterans with ranks from E3-E5, W1-W2, or O1-O3, plus appropriate equivalent combination of education and years of experience as outlined below will be considered for this opportunity.

At this time, Dominion Energy cannot transfer or sponsor a work visa or employment authorization for this position.

This position does not offer relocation assistance.

Job Summary

**Operations Specialist I/II/III** : This role provides support in designated areas to include calculations, analysis, and design with respect to the distribution system. Designs and performs studies and analysis using computer-based models, historical data, or other techniques to oversee and develop the Preventative Maintenance programs for our Electric Distribution System. Some of these programs include proactive inspection programs associated with our distribution equipment such as padmount transformers, poles, vaults, and switches. The goal is to analyze, prevent, and develop solutions to problems that occur on our distribution system such as voltage fluctuations, overloaded overhead transformers, environmental incidents resulting from leaking equipment and/or bird and wildlife electrical incidents, and other customer service reliability issues and concerns. Assess design of new facilities or modifications to existing facilities. Prepare correspondence, reports, and inquiries regarding customer requests. Some of the programs administered in this team require oversight of contractors and ensuring contract compliance. Respond to unplanned outage events. Lead emergency restoration of service activities, including night packaging and Resource Management. Respond to customer inquiries related to the preventative maintenance programs and equipment. Support changes to processes and programs with EWAM’s upcoming roll-out.

**Operations Specialist III:** Analyzes and provides solutions to most complex technical problems. Develops legal responses to regulatory interrogatories and other external requests. Designs and performs financial studies and analysis using computer-based models or other techniques. Assesses design of new or modified facilities. Analyzes operational and loading reports, operation guidelines and identifies changes. Prepares correspondence, reports, and inquiries regarding customer requests. May train, support and provide work direction to other employees. Provide guidance and support through transfer of knowledge and other relevant distribution expertise to other employees. Recommend and develop new processes when needed. Work with standards to develop/discuss necessary process and/or hardware changes when needed.

**The position will be filled commensurate with the successful candidate's knowledge, skills, abilities, experience, and education at either Operations Specialist II, or III level, in accordance with business needs and priorities.

Required Knowledge, Skills, Abilities & Experience

The knowledge, skills, abilities, and experience required for entry into this job include the following:

**Skills** : oral and written communication, analytical.

**Abilities** : problem resolution, address multiple tasks simultaneously, handle constantly changing and emerging priorities.

**Operations Specialist II** = 2-3+ years of relevant experience in a directly related field. Full knowledge of distribution and transmission systems. Knowledge of personal and mainframe computer systems, practical knowledge of electricity and protective device coordination.

**Operations Specialist III** = 5 - 6+ years of related experience. Expert knowledge of distribution and transmission systems. Working knowledge of personal and mainframe computer systems, practical electricity, and protective device coordination.

Education Requirements

Degree or an equivalent combination of education and demonstrated related experience may be accepted in lieu of preferred level of education:

Associate

Preferred discipline(s): Business Administration, Project Management, Operations Management

Other disciplines may be substituted for the preferred discipline(s) listed above.

Licenses, Certifications, or Quals Description

Proficiency with Microsoft Office Experience

Preferred:

Power Bi

Working Conditions

Cold Up to 25%

Heat Up to 25%

Office Work Environment 76 -100%

Travel Up to 25%

Other Working Conditions

Test Description

No Testing Required

Export Control

Certain positions at Dominion Energy may involve access to information and technology subject to export controls under U.S. law. Compliance with these export controls may result in Dominion Energy limiting its consideration of certain applicants.

Other Information

We offer excellent plans and programs for employees. Employees are rewarded with a competitive salary and comprehensive benefits package which may include: health benefits with coverage for families and domestic partners, vacation, retirement plans, paid holidays, tuition reimbursement, and much more. To learn more about our benefits, click here

Dominion Energy is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin and/or status as a protected veteran or individual with a disability.

You can experience the excitement of our company – it's the difference between taking a job and starting a career.

Top 3 Reasons to Work at Dominion Energy

There are many reasons to work at Dominion Energy, but below are the top three reasons employees have shared with us. Click on each of the links to learn more!

About Dominion Energy

I am your warm cup of coffee in the morning and I light your home at night. I am the cool breeze from your A/C on the hottest day in summer, and the red coil that heats your soup pot on a frigid winter’s day. I am sustainable, reliable and affordable.

I am not just any energy… I am Dominion Energy.

We're transforming the way we do business to build a more sustainable future for the planet, our customers, our team and our industry. We're shaping the future of energy in America.

Join us!

Facts:

•17,000 employees

•Headquarters: Richmond, VA

•16 states in the US

•$100 billion of assets

•Nearly $35 million in charitable contributions

•100,000+ volunteer hours recorded in the community

Our Commitment to NetZero by 2050

Dominion Energy is committed to helping address climate change. We have cut emissions sharply as we aim for Net Zero carbon and methane emissions by 2050. Learn more at** **.

**Nearest Major Market:** Richmond

**Job Segment:** Operations Manager, Mainframe, Environmental Engineering, Project Manager, Electrical, Operations, Technology, Engineering