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Microsoft is a company where innovators come to collaborate, envision what can be and take their careers to levels they cannot achieve anywhere else. This is a world of more possibilities, more innovation, more openness in a cloud-enabled world.  The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered.

We are at the vanguard of digital transformation, enabling organizations to revolutionize the creation of Copilots through state-of-the-art AI solutions and product offerings. This new productivity era leverages the power of data, AI, and productivity tools to deliver unmatched experiences across all channels.

We are looking for an Applied Scientist II to join our Agent Tools team!  This is an exciting time to join our group and work on something highly strategic to Microsoft. In this role, you will apply data science techniques to improve platform reliability, optimize performance, and enable AI-driven insights that shape the future of enterprise applications. You will be a part of a team of engineers who thrive on solving complex problems at scale while doing it with impeccable quality.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

You will be collaborating with a fast-growing team of skilled applied scientists and software engineers to implement solutions and enhance customer experience. You will be responsible for implementing AI features towards a wide variety of business problems within the Dynamics 365 products portfolio while meeting rigorous quality standards with the result being software that is used by individuals and businesses throughout the world. In short you will do the following:

+ Partner with engineering teams to integrate predictive insights into distributed systems and services.

+ Focus on particular aspects of our product, developing extensive knowledge in the domain and technical framework, notably in Large Language Models, and play a role in advancing product development through ongoing awareness of industry trends and technologies.

+ Design and analyze experiments (e.g., A/B tests) to validate hypotheses and measure impact on customer experience and platform health.

+ Develop dashboards and metrics to monitor model performance and service health.

+ Communicate findings and recommendations to technical and business stakeholders through clear, actionable insights.

+ Collaborate with cross-functional teams to ensure data quality and effective use of analytics in decision-making.

Qualifications

Required Qualifications:

+ Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 2+ years related experience (e.g., statistics, predictive analytics, research)

+ OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)

+ OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field

+ OR equivalent experience.

+ 2+ years of experience in data science, analytics, or related areas.

+ 2+ years of experience in applied machine learning, statistical modeling, and experimentation.

Other Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

+ **Microsoft Cloud Background Check:** This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications :

+ Bachelor's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 5+ years related experience (e.g., statistics, predictive analytics, research)

+ OR Master's Degree in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 3+ years related experience (e.g., statistics, predictive analytics, research)

+ OR Doctorate in Statistics, Econometrics, Computer Science, Electrical or Computer Engineering, or related field AND 1+ year(s) related experience (e.g., statistics, predictive analytics, research)

+ OR equivalent experience.

+ 1+ year(s) experience creating publications (e.g., patents, peer-reviewed academic papers).

+ Experience in developing generative AI applications.

Applied Sciences IC3 - The typical base pay range for this role across the U.S. is USD $100,600 - $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 - $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until October 23, 2025.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .