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Job Description

The Ophthalmic Technician assists the Ophthalmologist/Optician and other technical support personnel to perform diagnostics tests necessary for patient evaluation.

Qualifications

+ High school diploma/GED with appropriate training in this field.

+ Medical assistant certificate from an approved school.

+ National Medical Assistant Certification from an approved certification organization.

+ 0-1 year minimum as Ophthalmic Tech/Medical Office Assistant or equivalent

+ Basic Life Support or Heart Saver required

Responsibilities

1. Performs preliminary screening examinations for physician review including, but not limited to, central and peripheral visual field tests; ocular motility tests; color vision tests; pharmacological pupil tests; tonometry, tonography and tensilon tonography tests to determine intraocular pressure and pupil testing for size, equality and reaction prior to dilation.

2. Directs the flow of patients examined by the physician or optician; obtains medical and personal data for patient charts; screens patients for conditions excluding ocular examination; arranges for laboratory and other tests, ophthalmic photography, outpatient studies and patient admissions and surgery as requested by physician; alleviates patient and family concerns by explaining diagnostic procedures and method of treatment.

3. Calibrates and maintains all instruments used including, but not limited to bio-microscopes, lensometer, keratometer, tangent screen, slit lamp and tonometers; cleans and stocks consultation rooms and microbiology laboratory with drugs and other supplies as needed.

4. Sterilizes and sets up instruments for ophthalmic surgical procedures; assists with minor office surgery, laser treatments and operating room surgery as required.

5. Performs venipunctures and finger sticks.

6. Monitors patient flow in waiting room and resolves patient flow issues related to registration and post-visit processing

7. Provides set-up of examination room and instruments in accordance with proper techniques established by hospital and infection control policies.

8. Takes and monitors vital signs

9. Inventories, orders or re-stocks medical supplies; monitors expiration dates on all medications and medical supplies disposing appropriately as per institution policy

10. Maintains logging system as required for refrigeration of medications, point of care testing, sterilization process, or others as needed

11. Performs routine maintenance/cleaning of equipment and instruments; Notifies appropriate personnel regarding any malfunction in equipment Maintains a safe, secure, and healthy work environment by following standards and procedures; complies with legal regulations

12. Complies with established personal protective equipment requirements necessary for protection against exposure to blood and other potentially infections body fluids, chemical disinfectants, radiation and other hazardous substances

13. Acts rapidly and calmly during emergencies, initiates CPR and provides the necessary items called for by the team

14. Transports patients and equipment as needed

15. Documents in medical record / electronic medical record as required by hospital policy

16. Complies with hospital and departmental policies and procedures

17. Demonstrates the knowledge and skills necessary to provide care, based on physical, psychosocial, educational, safety, and related criteria, appropriate to the age of the patients served in assigned area

18. Greets and registers patients, prepares and processes appropriate forms, directs patients to appropriate areas and arranges transportation needs

19. Screens incoming calls, takes and responds to messages, as well as responds to inquiries regarding department procedures, services and programs.

20. Schedules appointments and completes pre-registration via telephone including insurance verification and full patient demographics collection over the telephone or in person using computerized system(s) with accountability for the integrity of the data, including all patient demographics and insurance information

21. Performs routine cash collections at time of service.

22. Completes forms and requisitions as needed, managing charts to ensure information is completed and filed appropriately. Assists in the creation and maintenance of medical charts.

23. Checks, verifies and updates insurance information utilizing internal or electronic sources.

24. Obtains and documents managed care referrals, required pre-certifications and authorizations as necessary

25. Supports surgical or procedure scheduling in conjunction with Surgical Coordinator or other similar role(s) verifying times with patients; preparing charts, pre-admissions and consent forms

26. Maintains a working knowledge of New York State third party payer eligibility requirements for private and hospital billing

27. Utilizes and understands basic medical terminology; able to complete visit encounter forms and enters ICD10-CM and CPT information into computerized systems as appropriate

28. Assists in training, orientation and education of entry level and or/float staff

29. Demonstrates the ability to set priorities and organize work. Reports and resolves problems effectively. Identifies and reports staffing problems to appropriate manager or administrator

30. Demonstrates excellent customer service skills exhibited by courtesy, cooperative spirit and tact when interacting with employees, patients and visitors

**Age Specific Competencies** (Neonate/Infant, Pediatric, Adolescent, Adult, Geriatric) as appropriate to the area of practice

a. Identifies physical, behavioral and emotional characteristics typical for the age group

b. Modifies approaches based on patient age-specific needs and responses to treatment

c. Provides care for patients based on age-specific needs

d. Uses communication techniques which are age appropriate

B. Organizational/Managerial

31. Participates in the department’s performance improvement activities

32. Maintains patient/employee confidentiality in the management of information

33. Observes the Health Care System’s compliance policies

34. Actively participates in unit staff meetings when on duty

35. Participates in CQI projects as directed by the manager

C. Educational/Professional Development

36. Participates in the development of other staff members

37. Meets regulatory, licenser and annual health assessment requirements

38. Identifies learning strengths and needs

39. Utilizes learning resources

D. Communication/Relationships

40. Demonstrates a professional, courteous, and respectful attitude in dealing with patients, families and significant others

41. Displays courtesy, tact and patience during interactions with all members of the hospital staff and extended community

42. Notifies appropriate staff of patient’s status

43. Helps to maintain a quiet, therapeutic and clean environment Adheres to legal and ethical standards

44. Performs other duties as assigned.

About Us

Strength through Unity and Inclusion

The Mount Sinai Health System is committed to fostering an environment where everyone can contribute to excellence. We share a common dedication to delivering outstanding patient care. When you join us, you become part of Mount Sinai’s unparalleled legacy of achievement, education, and innovation as we work together to transform healthcare. We encourage all team members to actively participate in creating a culture that ensures fair access to opportunities, promotes inclusive practices, and supports the success of every individual.

At Mount Sinai, our leaders are committed to fostering a workplace where all employees feel valued, respected, and empowered to grow. We strive to create an environment where collaboration, fairness, and continuous learning drive positive change, improving the well-being of our staff, patients, and organization. Our leaders are expected to challenge outdated practices, promote a culture of respect, and work toward meaningful improvements that enhance patient care and workplace experiences. We are dedicated to building a supportive and welcoming environment where everyone has the opportunity to thrive and advance professionally. Explore this opportunity and be part of the next chapter in our history.

About the Mount Sinai Health System:

Mount Sinai Health System is one of the largest academic medical systems in the New York metro area, with more than 48,000 employees working across eight hospitals, more than 400 outpatient practices, more than 300 labs, a school of nursing, and a leading school of medicine and graduate education. Mount Sinai advances health for all people, everywhere, by taking on the most complex health care challenges of our time — discovering and applying new scientific learning and knowledge; developing safer, more effective treatments; educating the next generation of medical leaders and innovators; and supporting local communities by delivering high-quality care to all who need it. Through the integration of its hospitals, labs, and schools, Mount Sinai offers comprehensive health care solutions from birth through geriatrics, leveraging innovative approaches such as artificial intelligence and informatics while keeping patients’ medical and emotional needs at the center of all treatment. The Health System includes more than 9,000 primary and specialty care physicians; 13 joint-venture outpatient surgery centers throughout the five boroughs of New York City, Westchester, Long Island, and Florida; and more than 30 affiliated community health centers. We are consistently ranked by U.S. News & World Report's Best Hospitals, receiving high "Honor Roll" status, and are highly ranked: No. 1 in Geriatrics, top 5 in Cardiology/Heart Surgery, and top 20 in Diabetes/Endocrinology, Gastroenterology/GI Surgery, Neurology/Neurosurgery, Orthopedics, Pulmonology/Lung Surgery, Rehabilitation, and Urology. New York Eye and Ear Infirmary of Mount Sinai is ranked No. 12 in Ophthalmology. U.S. News & World Report’s “Best Children’s Hospitals” ranks Mount Sinai Kravis Children's Hospital among the country’s best in several pediatric specialties. The Icahn School of Medicine at Mount Sinai is ranked No. 11 nationwide in National Institutes of Health funding and in the 99th percentile in research dollars per investigator according to the Association of American Medical Colleges. Newsweek’s “The World’s Best Smart Hospitals” ranks The Mount Sinai Hospital as No. 1 in New York and in the top five globally, and Mount Sinai Morningside in the top 20 globally.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws. We do not discriminate, exclude, or treat individuals differently based on race, color, national origin, age, religion, disability, sex, sexual orientation, gender, veteran status, or any other characteristic protected by law. We are deeply committed to fostering an environment where all faculty, staff, students, trainees, patients, visitors, and the communities we serve feel respected and supported. Our goal is to create a healthcare and learning institution that actively works to remove barriers, address challenges, and promote fairness in all aspects of our organization.

Compensation Statement

Mount Sinai Health System (MSHS) provides a salary range to comply with the New York City Law on Salary Transparency in Job Advertisements. The salary range for the role is $33.4476 - $35.7694 Hourly. Actual salaries depend on a variety of factors, including experience, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.