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We are banking at another level.

**Choosing BDC as your employer** means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to fuel the success of Canadian entrepreneurs.

Choosing BDC as your employer also means:

+ **Flexible and competitive benefits** , including an Employee Savings and Investment Plan where BDC matches part of your voluntary contributions, a Defined Benefit Pension Plan, a $750 wellness and health care spending account, to name a few

+ In addition to paid vacation each year, five **personal** **days** , **sick days as necessary** , and our **offices are closed** **from December 25 to January 1**

+ A **hybrid** **work** model that truly balances work and personal life

+ **Opportunities for learning** , **training** and **development** , and much more...

Explore the BDC Way in our Culture Book (https://www.bdc.ca/globalassets/digizuite/57896-bdc-culture-book.pdf)

_Do you describe yourself as organized and customer service oriented? Do you have a keen interest in entrepreneurship? Come support our team of account managers across British Columbia, and help them contribute to the growth of Canadian entrepreneurs._

POSITION OVERVIEW

As a Client Support Coordinator you deliver outstanding customer service to BDC clients by meeting their individual needs. You are particularly responsible for performing office activities efficiently, and you demonstrate team spirit and collaboration by providing administrative support to the members of your team. If you are looking for an organization that invests in your talent, this is your opportunity to join our committed and diverse team.

The incumbent is responsible for providing high-quality client service to the BDC Financing team in resolving core issues, all relevant related documents, obtaining the necessary signatures and following up with clients. You will also perform various administrative tasks and provides support to the team in the area.

CHALLENGES TO BE MET

In a typical week, you would:

+ Exercise your analytical skills by actively participating in developing a client portfolio to develop innovative value-added solutions that meet clients' needs and uncover financing opportunities.

+ Performing administrative duties such as collecting financial statements, preparing loan documents, and administrative and legal letters and contracts. You would use your exceptional organizational skills to ensure the accuracy of information, prepare documents and forms and provide efficient follow-up.

+ Assisting commercial account managers with loan origination activities, including Know Your Client (KYC) procedures.

+ Contribute to marketing initiatives by organizing events, campaigns, and activities. This includes preparing marketing communications and providing on-site logistical support.

+ Contribute to on-site premise/branch management, maintenance and support.

+ Supporting prospecting efforts and business development initiatives.

+ Enjoy managing multiple projects to support our internal teams and initiatives.

WHAT WE ARE LOOKING FOR

+ You are described as someone who is highly organized, enjoys collaborating with others, and able to prioritize effectively to meet deadlines.

+ Backed by your experience in customer service, you are someone who’s able to take initiative and knows how to listen to uncover opportunities and identify unmet customer needs.

+ You have the capacity to adapt to different situations and thrive in a dynamic environment.

+ You have a bachelor's degree in business administration or a related field.

+ You have an eye for detail and are highly accountable.

+ You have excellent communication skills in English. French is an asset.

+ Previous banking experience is an asset.

**Locations:** Downtown Vancouver, Coquitlam, North Vancouver, Burnaby, Richmond, Surrey, Abbotsford, Kelowna, Victoria.

**Please note:** Temporary employees are not eligible to benefits

Proudly **one of Canada’s Top 100 Employers** and **one of Canada’s Best Diversity Employers** , we are committed to fostering a diverse, equitable, inclusive and accessible environment where all employees can thrive and feel empowered to bring their whole selves to work. If you require an accommodation to complete your application, please do not hesitate to contact us at [email protected] .

While we appreciate all applications, we advise that only the candidates selected to participate in the recruitment process will be contacted.