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LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach.

Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component — feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking — of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

Managed by Legends Global, Desert Diamond Arena is the premier live entertainment venue of the Southwest, hosting world-class concerts, sporting events, and private experiences in the heart of the Westgate Entertainment District. Following a recent $42 million transformation, the arena continues to set the standard for innovation, premium hospitality, and guest experience.

We are seeking a dynamic Event Manager – Concerts, Private & Corporate Events to join our Events team. The Event Manager is responsible for planning, coordinating, and executing both ticketed entertainment events (concerts, family shows, sporting events) and private/corporate events (meetings, galas, trade shows, community events) at Desert Diamond Arena. This position serves as the primary liaison between the client, venue departments, and external vendors—ensuring seamless communication, operational excellence, and a world-class guest experience.

The Event Manager oversees all aspects of event preparation and coordination while maintaining compliance with company policies, client requirements, and safety standards

Essential Duties and Responsibilities

Event Planning & Coordination

• Serve as the primary point of contact for assigned concerts, sporting events, family shows, and private/corporate functions.

• Develop detailed event plans and timelines, coordinating all aspects of pre-event, event day, and post-event execution.

• Prepare, distribute, and maintain event documentation including work orders, production notes, floor plans (CAD/Social Tables), and financial settlements.

• Coordinate event staffing and resources with internal departments including Operations, Security, Guest Services, Food & Beverage, and Premium Sales.

• Manage vendor relationships (A/V, décor, catering, etc.) to ensure successful event execution.

• Conduct pre-event meetings and on-site walk-throughs with clients and internal teams.

• Monitor all phases of event load-in, performance, and load-out to ensure adherence to building rules, policies, and safety procedures.

• Work with city officials and Fire Marshal to obtain necessary permits and approvals for event layouts and capacities.

• Serve as on-site venue representative during assigned events, making real-time decisions to ensure safety, guest satisfaction, and operational efficiency.

Client & Vendor Relations

• Build and maintain strong relationships with clients, promoters, and corporate partners to ensure repeat business and positive reputation.

• Guide clients through venue capabilities, pricing structures, policies, and contract terms.

• Provide professional recommendations and creative solutions to meet client goals and maximize event success.

• Resolve event-related issues swiftly and diplomatically, maintaining professionalism and protecting venue interests.

Financial Management

• Assist in the preparation and management of event budgets, estimates, and settlements.

• Track event-related expenses and ensure accurate billing and reconciliation post-event.

• Identify opportunities for operational efficiency and revenue growth within events.

Collaboration & Communication

• Communicate event details clearly and effectively across all departments.

• Lead and/or participate in internal production meetings to ensure alignment on event logistics and responsibilities.

• Support leadership on major arena events, large-scale projects, and event logistics initiatives as assigned.

• Contribute to continuous improvement efforts in event operations, client service, and guest experience.

Supervisory Responsibilities

• Provide on-site supervision of part-time and contract staff during events (e.g., event operations, labor crews, and vendors).

• Ensure staff are briefed, equipped, and operating in alignment with venue standards and event requirements.

Qualifications

Education & Experience

• Bachelor’s Degree in Event Management, Hospitality, Business, Sports Management, or related field preferred.

• Minimum 2–3 years of professional event management experience in an arena, convention center, performing arts venue, or similar facility required.

• Demonstrated success managing both private/corporate and live entertainment events.

• Experience in budget management, client relations, and cross-departmental coordination.

• AutoCAD and/or Social Tables proficiency preferred.

Knowledge, Skills, and Abilities

• Strong organizational and time-management skills with the ability to manage multiple events simultaneously.

• Exceptional written and verbal communication skills.

• Ability to remain calm and make quick, sound decisions under pressure.

• Keen attention to detail with a proactive, solution-oriented mindset.

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).

• Familiarity with event management systems, crowd management principles, and safety regulations.

• Ability to work flexible hours, including evenings, weekends, and holidays based on event schedule.

• Valid driver’s license and ability to move about the venue for extended periods.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.