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Manager, Shipping

Category: Warehouse Operations

Position Type: Regular Full-Time

External ID: 18037

Date Posted: Oct 15, 2025

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Overview

POSITION SUMMARY STATEMENT:

The Manager, Shipping monitors the daily operations of the shipping department which includes a two or three shift operation ensuring that the department meets its goals of on-time shipping in addition to supporting other departments and cross team functionalities.

DETAILED RESPONSIBILITIES/DUTIES:

+ Maintain the functionality of the WCS systems as well as the FedEx and USPS shipping programs assuring distributor orders are picked/packed correctly and departmental standards are met.

+ Plan, organize, control and direct all areas of responsibility for a tow or three shift operation.

+ Responsible for shipping the majority of all DS orders the same day as received, worst case scenario being within 24 hours from receipt with at least a 99.9% outbound accuracy.

+ Initiate/develop resources to improve logistic processes within the DC in terms of productivity, quality and efficiency.

+ Diagnose, troubleshoot and repair any hardware/software issues associated with the WCS system and the interfaces between Herbalife’s other systems to ensure minimal downtime.

+ Ensure adequate stock of all shipping supplies

+ Adherence to the companies Great Place to Work initiatives inclusive of the main areas of communication, responsiveness and consistency.

+ Maintain detailed inventory records of system hardware including all issues and history of repairs.

+ Collaborate on system testing and validations for all Systems across the Distribution Centers. Systems include Oracle, Cirrus, Agile, etc.

+ Monitor all Distribution Center system implementations, upgrades and expansion.

+ Lead all aspects of new Equipment sourcing, start-up and Design Process to ensure new equipment is developed for maximum efficiencies.

+ Preparation of necessary reports – daily, weekly monthly to capture various departmental activities. Following month end, compile all data and complete the Memphis Activity report.

+ Implement company protocols and uphold departmental compliance with established guidelines.

+ Support team members providing leadership and developmental resources

+ Perform additional duties as assigned.

SUPERVISORY RESPONSIBILITIES:

+ Supervisors, Shipping

+ CIRRUS Coordinator

Qualifications

REQUIRED QUALIFICATIONS:

Skills:

+ Excellent communication skills, both written and oral

+ Knowledge of WCS systems, budgets

+ Supervisory skills

+ Mentoring and teaching skills

+ Computer Office Skills (i.e., Microsoft Excel, Microsoft Word, Email, Power Point)

+ Prioritize conflicting priorities and meet established goals.

+ Ability to multitask under competing deadlines

+ Excellent organization and analytical skill

+ Results focused ability to clearly define objectives and develop strategies for achievement

+ Ability to communicate effectively with all levels of management

+ Strong team building skills

+ Ability to establish and maintain a collaborative working relationship with internal customers, vendors, and contractors/consultants.

+ Proficiency with computer applications and systems

Experience:

+ 7 years of experience in logistics, supply chain management or business

+ 5+ years management experience working in logistics, supply chain management or business

+ Knowledge and experience with Inventory Management systems

+ Experience in working with teams including cross-functional

+ Experience with various shipping equipment such as scanners, photo eye, QC scales, cardboard erectors, conveyors, etc.

+ Ability to interact effectively at all levels with sensitivity to cultural diversity

Education:

+ Bachelor’s degree in logistics, supply chain management or business. May consider candidate with an additional 4 years of relevant distribution management experience in lieu of degree.

PREFERRED QUALIFICATIONS:

+ Knowledge and experience with Oracle 11i inventory Management System

+ Cirrus Systems knowledge

\#LI-TK1!

At Herbalife, we value doing what’s right. We are proud to be an equal opportunity employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected characteristic. We value diversity, strive for inclusivity, and believe the differences among our teammates is a key contributor to Herbalife’s ongoing success.

Herbalife offers a variety of benefits to eligible employees in the U.S. (limited to the 50 States and the District of Columbia), which includes Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off. Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability and an Employee Assistance Program (EAP).

Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance. Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please email your request to

[email protected]

.

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