• Change Management Manager

    COOLSOFT (Hartford, CT)


    Change Management Manager

     

    (Jobs in Hartford, CT)

     

    Requirement id 155529

     

    Job title Manager

     

    Job location in Hartford, CT

     

    Skills required Stakeholder Management, Gathering Requirements, Development Life Cycle, Change Management

     

    Open Date 15-Oct-2025

     

    Close Date

     

    Job type Contract

     

    Duration 6 Months

     

    Compensation DOE

     

    Status requirement ---

     

    Job interview type ---

     

    Email Recruiter:coolsoft

     

    Job Description Manager: Stakeholder Management, Gathering Requirements, Development Life Cycle, Change Management

     

    Start Date :11/10/2025

     

    End date: Long Term Contract

     

    Submission Deadline : 10/20/2025

     

    Client Info : Insurance client

    Note:

    ** Job Title: Product Manager with P&C Insurance – Commercial Lines & Underwriting Workstation Exp

    * Location: NY or NJ or CT - Onsite from Day 1

    * Duration: Long Term

    * Visa: Any

    Description :

    1. Product Strategy & Roadmap

    • Define and communicate the product vision and strategy for the Appian Underwriting Workstation.

    • Develop and maintain a detailed product roadmap aligned with underwriting goals and digital transformation objectives.

    • Translate business objectives into clear, actionable product initiatives and backlogs.

    • Be cognizant of the key IT and Business objectives and timelines when proposing solutions and attempt for minimum viable products for faster realization of ROI.

    2. Stakeholder Engagement:

    • Act as the voice of the customer (underwriters, operations, compliance) to gather, analyze, and prioritize needs.

    • Collaborate with underwriting leadership to ensure the solution meets evolving risk selection and workflow requirements.

    • Liaise with IT, QA, legal, compliance, and third-party vendors to align goals and timelines.

    • Ensure all key assumptions, risks, issues, and dependencies are tracked in a timely and transparent manner that impact the triple constraint of cost, scope and schedule.

    3. Requirement Gathering & Documentation:

    • Lead discovery sessions and workshops to capture functional and non-functional requirements.

    • Create detailed user stories, use cases, acceptance criteria, and process flows.

    • Work closely with Appian developers to translate business needs into low-code applications.

    • Define shift-left execution model, estimation approach, delivery agile model tailored to the needs and objectives of the client.

    4. Product Development Lifecycle:

    • Serve as the Product Owner in Agile ceremonies: backlog grooming, sprint planning, reviews, and retrospectives.

    • Prioritize features, bugs, and technical debt in the product backlog and track the progress through key metrics like aging, business impact.

    • Approve deliverables and ensure successful sprint execution and incremental releases.

    5. User Experience & Change Management:

    • Define and optimize user journeys for underwriters, ensuring usability and performance.

    • Partner with UX/UI designers to drive intuitive, user-friendly interfaces.

    • Support training, documentation, and change management activities to ensure adoption.

    6. Quality & Compliance:

    • Ensure that the workstation complies with regulatory and internal audit requirements.

    • Validate that workflows support underwriting rules, scoring models, and approval authority matrices.

    • Support testing phases, including UAT, to validate functionality against business expectations.

    7. Metrics & Continuous Improvement:

    • Define and monitor business and delivery KPIs / SLAs (e.g., underwriting turnaround time, user satisfaction, automation rate, aging of defects, story points per sprint).

    • Be adept with different engagement models like fixed cost, fixed capacity, and managed services.

    • Gather feedback post-deployment and iterate for continuous improvement.

    • Stay informed of Appian platform updates and emerging technologies in underwriting automation.

    • Understand the impact of various Appian upgrades and the impact of the same on the overall program deliverables.

    8. Skills & Competencies:

    • Strong knowledge of underwriting processes (P&C insurance).

    • Agile/Scrum Product management experience.

    • Excellent communication and stakeholder management skills.

    • Abili

     

    Call502-379-4456 Ext 100for more details. Please provide Requirement id: 155529 while calling.

     

    EOE Protected Veterans/Disability