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MS ANALYST II - 76003169 1

Date: Oct 2, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 862404

Agency: Highway Safety and Motor Vehicle

Working Title: MS ANALYST II - 76003169 1

Pay Plan: Career Service

Position Number: 76003169

Salary: $45,593.64 Annually

Posting Closing Date: 10/22/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Division of Motorist Services

Bereau of Motorist Services Support

*Career Service*

*Internal Agency*

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

Contact Person: Maria Lockwood, (850) 617-2976

The Organization

The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

Our Benefits include

+ Paid Parental Leave

+ Annual and Sick Leave Package

+ Nine Paid Holidays

+ State Health and Life Insurance

+ Educational Benefits

+ Contributory Retirement Plan

To learn more about FLHSMV and why it’s a great place to work, visit our website at: flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

Duties and Responsibilities

The Motorist Services (MS) Analyst II in the Bureau of Motorist Services Support, Quality Assurance Program is essential in meeting the Florida Highway Safety and Motor Vehicles (FLHSMV) statutory directive and strategic goals by working to strengthen the integrity of driver license and motor vehicle issuance offices throughout the state.This position will work independently in a professional project-oriented position that serves to protect the citizens of Florida by ensuring accurate issuance of driver license and motor vehicle credentials through quality assurance, monitoring, compliance, and support activities as well as working to strengthen and support partnerships with Tax Collectors and other government and private organizations partnering with the Department. Responsibilities include conducting advanced reviews of non-compliant driver license and motor vehicle issuance transactions and generating complex written and statistical reports based on findings to identify possible weaknesses, recommend changes and enhancements, make determinations, and work with management to resolve potential issues.The ideal candidate for this position is self-motivated, analytical, and possesses excellent data analysis and report writing skills.This career can be very rewarding for the individual who desires to play a part in protecting the citizens of Florida by recommending and implementing measures to improve credential issuance and reduction in fraud.

Knowledge, Skills, and Abilities

+ Knowledge of the principles and techniques of effective oral and written communication

+ Knowledge of the methods of data collection, analysis, and organization

+ Advanced proficiency with MS Office, to include knowledge of advanced Excel functions (formulas, pivot tables, and conditional formatting)

+ Skill in understanding and applying applicable rules, regulations, policies, and procedures to determine compliance with Motorist Services program standards

+ Skill in the Online Registration and Identity Operating Network (ORION)/ Florida Driver License Information System (FDLIS), Florida Real-time Vehicle Information System (FRVIS), Driver and Vehicle Information Database (DAVID), and Systematic Alien Verification for Entitlements (SAVE)

+ Skill in conducting research, evaluating data, and developing recommendations

+ Skill in preparing and delivering professional papers, research studies, presentations, evaluations, and reports

+ Skill in planning, coordinating, and managing multiple work assignments with varied deadlines

+ Ability to utilize problem solving and decision-making techniques

+ Ability to work independently with minimal supervision

+ Ability to work with and maintain confidential information

+ Ability to establish and maintain effective relationships with others

Preferred Qualifications

Preference will be given to candidates with the following:

+ Advanced skills in Microsoft Excel

+ At least 5 years of experience in FDLIS/ORION and/or FRVIS

Job Related Requirements

+ We are looking for interested candidates for positions located in the following counties: Leon, Duval, Palm Beach, and Broward

+ In accordance with F.S. 322, the selected applicant must possess a valid Class E or higher driver's license; not learner's license and be at least 21 years of age.

+ Selected applicants must have no cancellations, suspensions, or revocations of the driving privilege for a minimum of three (3) years prior to employment and must also maintain a driving record with no more than three (3) chargeable motor vehicle crash or any violation defined in Chapter 316, Florida Statutes during any consecutive (3) year period of employment.

+ This position may require alternate work hours or days

+ Occasional overnight travel is also required upun department needs

+ The applicant selected for this position must be experienced in issuing driver licenses and/or motor vehicle titles or registrations through the Online Registration and Identity Operating Network (ORION)/Florida Driver License Information System (FDLIS) and/or Florida Realtime Vehicle Information System (FRVIS).

General Information

+ The elements of the selection process may include a skill assessment and/or oral interview.

+ Applicants being considered for employment will be required to submit to a fingerprint-based background investigation, which will include a check of the criminal history records of the FBI. Fingerprints and associated information/biometrics will be retained in the FBI’s Next Generation Identification (NGI) system and fingerprints may continue to be compared against fingerprints submitted to or retained by NGI.

+ FLHSMV employees are paid once a month on the last workday of each month. All state employees are required to participate in the direct deposit program pursuant to s. 110.113 Florida Statutes.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

Jacksonville, FL, US, 32206 POMPANO BEACH, FL, US, 33068 POMPANO BEACH, FL, US, 33064 TALLAHASSEE, FL, US, 32303 JACKSONVILLE, FL, US, 32202 PEMBROKE PINES, FL, US, 33332 JACKSONVILLE, FL, US, 32219 JACKSONVILLE, FL, US, 32211 WEST PALM BEACH, FL, US, 33411 TALLAHASSEE, FL, US, 32305 WEST PALM BEACH, FL, US, 33406 POMPANO BEACH, FL, US, 33062 COCONUT CREEK, FL, US, 33073 PLANTATION, FL, US, 33324 PEMBROKE PINES, FL, US, 33082 JACKSONVILLE, FL, US, 32250 PEMBROKE PINES, FL, US, 33024 MARGATE, FL, US, 33063 ROYAL PALM BEACH, FL, US, 33411 HOLLYWOOD, FL, US, 33019 JACKSONVILLE, FL, US, 32209 JACKSONVILLE, FL, US, 32246 TALLAHASSEE, FL, US, 32399 POMPANO BEACH, FL, US, 33073 JACKSONVILLE, FL, US, 32208 HOLLYWOOD, FL, US, 33021 WEST PALM BEACH, FL, US, 33413 JACKSONVILLE, FL, US, 32206 WEST PALM BEACH, FL, US, 33426 TALLAHASSEE, FL, US, 32317 WEST PALM BEACH, FL, US, 33405 PALM BEACH GARDENS, FL, US, 33418 WEST PALM BEACH, FL, US, 33412 JACKSONVILLE, FL, US, 32225 JACKSONVILLE, FL, US, 32210 PEMBROKE PINES, FL, US, 33312 JACKSONVILLE, FL, US, 32207 TALLAHASSEE, FL, US, 32307 TALLAHASSEE, FL, US, 32312 JACKSONVILLE, FL, US, 32222 JACKSONVILLE, FL, US, 32216 JACKSONVILLE, FL, US, 32224 TALLAHASSEE, FL, US, 32316 JACKSONVILLE, FL, US, 32231 JACKSONVILLE, FL, US, 32212 JACKSONVILLE, FL, US, 32256 DEERFIELD BEACH, FL, US, 33441 WEST PALM BEACH, FL, US, 33417 JACKSONVILLE, FL, US, 32259 WEST PALM BEACH, FL, US, 33407 JACKSONVILLE, FL, US, 32254 TALLAHASSEE, FL, US, 32304 WEST PALM BEACH, FL, US, 33410 PLANTATION, FL, US, 33313 NORTH PALM BEACH, FL, US, 33408 TALLAHASSEE, FL, US, 32311 JACKSONVILLE, FL, US, 32226 WEST PALM BEACH, FL, US, 33418 COCONUT CREEK, FL, US, 33066 WEST PALM BEACH, FL, US, 33460 WEST PALM BEACH, FL, US, 33409 TALLAHASSEE, FL, US, 32302 HOLLYWOOD, FL, US, 33024 JACKSONVILLE, FL, US, 32244 JACKSONVILLE, FL, US, 32204 TALLAHASSEE, FL, US, 32310 WEST PALM BEACH, FL, US, 33401 TALLAHASSEE, FL, US, 32308 DANIA BEACH, FL, US, 33004 FORT LAUDERDALE, FL, US, 33301 HALLANDALE BEACH, FL, US, 33009 WEST PALM BEACH, FL, US, 33415 PEMBROKE PINES, FL, US, 33025 NORTH PALM BEACH, FL, US, 33402 JACKSONVILLE, FL, US, 32205 TALLAHASSEE, FL, US, 32301 JACKSONVILLE, FL, US, 33207 JACKSONVILLE, FL, US, 32221 TALLAHASSEE, FL, US, 32309 PALM BEACH GARDENS, FL, US, 33412 COCONUT CREEK, FL, US, 33063 JACKSONVILLE, FL, US, 32218 FORT LAUDERDALE, FL, US, 33315 HOLLYWOOD, FL, US, 33901 POMPANO BEACH, FL, US, 33060 CORAL SPRINGS, FL, US, 33065 POMPANO BEACH, FL, US, 33069

Nearest Major Market:Jacksonville