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FirstEnergy at a Glance

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to integrity, safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,000 miles of transmission lines that connect the Midwest and Mid- Atlantic regions, and a regulated generating fleet with a total capacity of more than 3,500 megawatts.

About the Opportunity

This is an open position at FirstEnergy Service Company, a subsidiary of FirstEnergy Corp., and is within the Ethics & Compliance group. This position reports to the Manager, Ethics and Compliance Assurance.

_The estimated pay range for this role is 72,675/k - $102,600/k. Th_** **e pay range for certain locations, including the state of New Jersey, include a 20% differential to account for an increased cost of living, making the pay range** **_s $87,210/k - $123,120/k._

_FirstEnergy takes a market-based approach to pay, which may vary depending on your location. In addition, your actual base salary will depend on various factors such as your skills, qualifications, and experience._

Key Responsibilities:

+ Work cross-functionally to support the day-to-day technical administration of the Archer Governance Risk and Compliance (GRC) platform used across the organization but primarily by the assurance functions (e.g., Office of Ethics & Compliance, Internal Audit, Corporate Risk, and Regulatory Compliance).

+ Perform moderate to advanced administrative, development, and configuration support tasks on the platform including system maintenance, enhancements, and support tasks

+ Support the Archer application to accommodate gathered business requirements that will be used for day-to-day assurance management

+ Monitor Archer support requests, enter needs or change, document requirements, and share/escalate needs with proper parties to ensure quality of customer support, communication, and the successful completion of support tasks

+ Apply GRC standards to existing and new modules

+ Support the company-wide reporting and analytics initiatives including providing GRC data and being the GRC subject matter expert

+ Collaborate with other E&C functions to design and develop surveys for management of ongoing processes and initiatives

+ Train Archer users on the use of tool as appropriate

+ Communicate effectively, both verbally and in writing

+ Achieve and maintain ARCHER Administrator I and II Certification.

+ Work cross-functionally to design and develop E&C dashboard for the monitoring of risks, controls, practices & procedures adherence, and investigations

Qualifications:

+ Bachelor’s Degree from an accredited program, college, or university in Management Information Systems, Business Management, Engineering, or related discipline required

+ In Lieu of a degree, 7 years of relevant work experience is required.

+ Minimum of 4 years relevant work experience for level III, with 7-10 years of relevant work experience needed for a level IV and above, which would include experience with either GRC administration or with IT (e.g., system administration, system support, system development)

+ Ability to seek out opportunities and to develop and implement process improvements and efficiencies to improve the system and make positive changes

+ Experience in system deployments, upgrades, ongoing maintenance and operations

+ Strong focus on continuous documentation and delivery of information in an easily consumable form

+ Contribute to the development and design metrics needed for monitoring and tracking adherence to Data Governance policies, standards, and controls

+ Strong analytical, critical thinking, interpersonal, organizational, written, and verbal communication skills

+ Proficient with Microsoft Office applications including Excel, PowerPoint, Visio and Word

+ Maintain confidentiality: Uphold strict confidentiality in dealing with sensitive information, including personnel matters, legal documents, financial data, contracts, and other proprietary information.

Preferred Skills:

+ Experience with RSA Archer GRC platform

+ Strong project management skills illustrate a meticulous approach, and can work well under deadlines

+ Proficiency in SQL and JavaScript a plus, but not required

+ Risk management, regulatory, compliance, and/or audit experience

+ Experience in data analytics, reporting, or data-related programming skills

+ Technical Writing experience

+ Excellent / Advanced experience in PowerPoint, Excel and Visio

About You

+ You communicate effectively with both technical and less-technical team members

+ You have strong partnership and collaboration skills

+ You can take initiative and direction with the ability to work independently or with multiple stakeholders

+ You are compassionate and empathetic when communicating to deliver a pleasant experience

+ You are innovative and can quickly learn and adapt to new situations and technologies.

The Ethics & Compliance (E&C) group works to strengthen the company’s ethics and compliance profile for FirstEnergy’s operating companies. The team interacts with various functions to promote trust and respect, manage ethics and compliance risks, promote ethical business conduct, develop policies, procedures, and controls, and manage complaints and concerns. The team also performs risk assessments, conducts investigations, coordinates training, and manages ethics and compliance communications

Benefits, Compensation & Workforce Diversity

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

Safety

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.