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_FirstEnergy_

_FirstEnergy at a Glance_

We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.

FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation's largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.

_About the Opportunity_

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]

FirstEnergy’s HR Application Configuration Analyst A is responsible for the technical design, development and support of the Empower solution (Oracle Human Capital Management [HCM]) and related HR technologies. The role focuses on building and maintaining configurations, customizations, integrations and reports to support key HR business processes. The position will partner with HR, IT and other business units to deliver secure, efficient and scalable solutions aligned with Oracle HCM Cloud best practices and FirstEnergy’s HR technology strategy. In addition to core configuration this role participates in full lifecycle implementations, supports data conversions and analytics initiatives, and provides training and documentation to ensure adoption across HR teams.

_Responsibilities Include:_

Application Development

+ Design, develop, test and deploy technical components in Oracle HCM Fusion, including Fast Formulas, HCM Extracts, BI Publisher reports and OTBI dashboards.

+ Configure and maintain security roles, privileges and duty roles in line with segregation‑of‑duties and SOX requirements.

+ Build and maintain interfaces and integrations between Oracle HCM and external/internal systems using BI Publisher, OTBI, HCM Extracts, HCM Data Loader (HDL/HSDL), FBDI (File‑Based Data Import), Spreadsheet loaders and REST/SOAP web services. Develop inbound and outbound integrations with third‑party providers (e.g., payroll and benefits vendors) using Oracle Integration Cloud (OIC), secure SFTP connections and other integration patterns.

+ Customize and maintain workflow approvals using the BPM Worklist and relevant configuration tools.

+ Support development of extensions using Oracle Visual Builder Cloud Service (VBCS) and other platform tools where applicable.

+ Maintain HR security for all HR Products within the ITNow solution.

System Enhancements & Support

+ Analyze and translate functional requirements into detailed technical specifications and deliver working solutions across full implementation lifecycles—requirements gathering, design, configuration, data conversion, testing and deployment.

+ Provide Tier‑3 technical support for the HR Help Desk, resolving system issues requiring advanced troubleshooting of configurations, integrations and performance.

+ Develop and maintain technical documentation (e.g., business requirements, design specs, test plans, user guides) and keep Empower configuration workbooks current to reflect system changes and new development.

+ Participate in the quarterly release process, ensuring that configuration and customizations are supported and working as expected; conduct regression testing and mitigate impact on custom code.

+ Participate in Oracle quarterly release testing, evaluating impacts on custom code, integrations and security.

+ Train HR and IT stakeholders on new functionalities, self‑service reporting and best practices; provide cross‑training and mentor junior developers to ensure long‑term sustainability of the HR technology platform.

Testing & Quality Assurance

+ Develop and execute unit, system, regression and user‑acceptance test plans for new configurations, integrations and releases.

+ Collaborate with HR and IT partners to ensure system accuracy, performance and stability.

+ Support SIT/UAT efforts, participate in code reviews and adhere to SDLC/Agile practices such as sprint planning, backlog grooming and retrospectives.

Data, Reporting & Security

+ Design, develop and manage data conversions, mass data updates and data validations using HDL, HSDL, FBDI and spreadsheet loaders; optimize data structures and queries for reporting efficiency and accuracy.

+ Ensure data governance, confidentiality and role‑based access controls are implemented for integrations and sensitive employee data; champion encryption standards and compliance with SOX and privacy regulations.

+ Design interactive dashboards, KPIs and advanced reports using Oracle Analytics Cloud (OAC), OTBI and BI Publisher; identify and define critical metrics aligned with business goals and provide actionable insights to HR stakeholders.

+ Participate in the SOX process by running key IT HR controls to ensure compliance and reduce liability.

Collaboration & Continuous Improvement

+ Partner with HR Centers of Expertise and IT teams to evaluate business processes, recommend technical improvements and execute on business needs.

+ Provide input into HR technology strategy with a focus on digital solutions and process automation; stay current with Oracle’s quarterly releases and emerging HCM technologies.

+ Lead or contribute to full lifecycle HCM projects, including configuration, data migration, testing and go‑live support; communicate status and risks to stakeholders and project managers.

+ Mentor and cross‑train team members, share knowledge and best practices, and participate in HR business road‑mapping exercises to align development priorities with long‑term strategic goals.

_Qualifications include:_

+ Bachelor's or associate degree in Business Administration, Computer Science, Computer/Management Information Systems with 4 years of related experience. In lieu of a degree, a minimum of 6 years’ related experience required.

+ Related experience includes, but not limited to:

+ Providing IT hardware or software support services;

+ Administering, configuring, or developing applications;

+ Experience with database query processes and tools such as QlikView, TOAD or MS Access.

+ Experience in at least one full lifecycle Oracle HCM Cloud implementations is highly desirable.

+ Hands‑on development experience with Oracle HCM Fusion Cloud modules (Core HR, Payroll, Absence, Benefits, Talent, Compensation, Recruiting) and related tools.

+ Proficiency in Fast Formulas, HCM Extracts, BI Publisher, OTBI, HDL/HSDL, FBDI and spreadsheet loaders; advanced SQL/PL‑SQL skills for data analysis and backend troubleshooting.

+ Experience with Oracle Integration Cloud (OIC) for building, monitoring and troubleshooting integrations; strong knowledge of REST/SOAP APIs, web services, SFTP setup and security protocols.

+ Experience designing dashboards and KPIs using Oracle Analytics Cloud (OAC) and OTBI; ability to translate business metrics into actionable reports.

+ Strong understanding of Oracle HCM Cloud security concepts, including role‑based access control, duty roles, data security and SOX/compliance requirements.

+ Demonstrated ability to translate business requirements into scalable technical solutions and to document those solutions through requirements, design specs and test scripts.

+ Experience with project management and Agile/Scrum development practices, including code version control (e.g., Git), code review and change‑management processes.

+ Strong problem‑solving skills and ability to work on multiple concurrent projects; willingness to learn new technologies and adapt quickly to change.

+ Excellent communication and interpersonal skills, with the ability to train and mentor peers and communicate complex technical concepts to non‑technical HR stakeholders.

+ Oracle HCM Cloud certification or related certifications are preferred.

_Benefits, Compensation & Workforce Diversity_

At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.

_Safety_

Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.

_Position Classification_

Exempt

_FirstEnergy Human Resources Team_