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As **Vendor Administrator** , you will help create a seamless underwriting experience for our applicants and ensure vendor adherence to performance and billing standards. You will support the provider network by managing vendor-related processes including placing orders, handling exceptions, and coordinating with applicants and internal teams. This role involves direct communication with vendors and applicants to resolve service issues, clarify documentation, conduct audits and ensure timely processing of requests. Strong attention to detail, customer service, and cross-functional collaboration are key to success in this role.

You are

+ Customer-oriented with strong written and verbal communication skills

+ Detail-oriented, exhibiting a high degree of accuracy in all responsibilities

+ Organized with strong time management skills and the ability to multi-task

+ An out-of-the-box, critical, analytical thinker

+ Adept at basic math and number crunching

+ Skilled at identifying patterns and trends in data

+ Agile and flexible

+ Ambitious and excited to learn

+ A team player, while also being able to work independently

+ A resourceful self-starter

You will

+ Order and retrieve vendor requirements requested by underwriters.

+ Deliver a 5-star experience to underwriters, agencies, and customers by identifying and thoroughly addressing vendor-related complaints, issues, and requests.

+ Identify billing discrepancies and potential credits through thorough, creative, and timely auditing of monthly invoices.

+ Perform proactive audits of vendor performance.

+ Coach agency employees on vendor processes and expectations.

You have

+ A bachelor’s degree

+ 3-5 years of administrative support experience

+ Insurance and/or Vendor Management experience a plus

+ Proficiency in Word, Excel, and PowerPoint

Location requirements

+ The primary location for this position is remote with an “at home” work arrangement. Occasional travel to Bethlehem, PA will be required.

Salary Range:

$48,170.00 - $72,260.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues. Explore our company benefits at www.guardianlife.com/careers/corporate/benefits . _Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits._

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [email protected] .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .