• Senior Business Systems Analyst

    City of Las Cruces, NM (Las Cruces, NM)


    Senior Business Systems Analyst

     

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    Senior Business Systems Analyst

     

    Salary

     

    $72,207.82 - $104,151.63 Annually

     

    Location

     

    Las Cruces, NM

     

    Job Type

     

    Full-time Regular

     

    Job Number

    F126 10-25 EN

    Department

     

    City Manager's Office

     

    Opening Date

     

    10/15/2025

     

    Closing Date

     

    10/22/2025 11:59 PM Mountain

     

    + Description

    + Benefits

    + Questions

     

    Nature of Work

     

    The Senior Business Systems Analyst provides extensive experience and highly skilled review, analysis, development, recommendation, and implementation of effective business processes using the City's various systems. Assists in prioritizing and managing the City's technology project portfolio. Supervises and manages Business Systems Analysts (BSA) and the Technology Review Committee and its associated processes.

    Environmental Factors:

    Work is performed in a standard office environment.

    Physical Factors:

    Light physical demands; mostly desk work requiring the ability to lift and carry files and reports and frequent use of a personal computer.

    Work Situation Factors:

    Position involves competing demands, performing multiple tasks, working to deadlines, occasional work beyond normal business hours, managing personnel, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.

     

    First consideration may be given to current City of Las Cruces employees who fully meet the minimum requirements.

     

    Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.

     

    Full-time, Regular, Exempt Position

     

    This position is graded RX24.

     

    Duties and Responsibilities

     

    + Facilitates, directs, and supervises the development of various business, financial, and customer service systems used to help the City achieve its goals and objectives; assists with managing and monitoring the City's Technology Capital Improvement Plan and projects associated with upgrades to existing systems in the Technology Asset Portfolio; schedules and facilitates meetings related to technology projects.

    + Performs highly skilled business technology analysis and systems analysis; provides consulting services for all departments and internal customers; conducts assessments and researches, , business issues and requirements to recommend and implement solutions, improving efficiency in various areas including organizational effectiveness, and process and plan development and improvement.

    + Assists and supports the Department Business Process Owner, Project Sponsor, and BSAs with preparing project requests, supporting materials, and developing recommendations; supports the development of project plans for technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.

    + Troubleshoots, analyzes, and makes recommendations regarding City system issues; identifies root cause of problems, researches issues, and develops and implements resolution tactics.

    + Coordinates and collaborates with cross functional team members to address user process and system issues related to financial, payroll, accounting, or customer service modules; leads, organizes, and attends committee meetings, ad hoc meetings, coordination and information exchange gatherings, and other conferences to determine issues; manages the development of resolutions.

    + Chairs the Technology Review Committee, develops policies and procedures and provides reports and status updates to the Technology Steering Committee.

    + Recommends, develops, and implements innovative solutions and plans for technology and business systems; informs City Managers and department heads of issues and recommends solutions; develops, implements, and applies policies and procedures; determines necessary changes and initiates updates to current standards.

    + Oversees, supervises, directs, and monitors ongoing projects and initiatives to improve and maintain data quality and integrity; recommends and implements controls to preserve data quality and protect confidential and sensitive data; ensures City staff and subordinate personnel are fully equipped to handle data and information according to policy.

    + Trains, supports, and educates users, specific departments, and subordinate personnel on the City’s information systems; communicates and collaborates with contractors and other parties to implement technology services and interfaces, projects, and data exchanges.

    + Develops, maintains, administers, and documents workflow processes and quality; analyzes workflow procedures including approvals, notifications, or other integrity checks; provides support, training, and troubleshooting for organizational and staff processes and changes; performs performance evaluations, general management, and personnel direction on a daily basis.

    Minimum Qualifications

    Bachelor's degree in Accounting, Information Systems, Business Administration, Business Computing Systems, Computer Science or other related field; a minimum of six years of experience in business process analysis with experience in business systems, analysis, process design, mapping, project planning and problem resolution. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.

    Licenses/Certifications:

    Valid driver’s license is required. Position requires an acceptable driving record in accordance with City of Las Cruces policies.

     

    Knowledge, Skills, and Abilities

    Considerable Knowledge of:

    + Enterprise business systems and software; data management, integration, and validation.

    + Business and administrative management, operations and analysis, recordkeeping, and records management.

    + Personnel Management, evaluation, training, and delegation.

    + Tools and techniques of project management and quality assurance procedures.

    + Systems software and standards.

    + Spreadsheet software applications.

    + Federal, State, and local laws, ordinances, rules, and regulations.

    + City Organization, operations, policies, and procedures.

    Skills in:

    + Reading, understanding, and applying relevant rules, ordinances, codes, regulations, policies, and procedures.

    + Effectively managing assignments; responding to inquiries timely and within the scope of delegated authority. Responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions.

    + Effectively managing and supervising staff and related programs and projects to meet established goals and objectives; effectively working independently, or as a team member, in various environments with changing priorities.

    + Preparing and presenting various reports, documents, forms, and correspondence; researching information, analyzing data, maintaining accurate records, and updating information in various mediums and formats.

    + Operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating appropriate and effective interpersonal communication and conflict resolution skills; performing highly effective support in assigned areas.

    Ability to:

    + Prioritize multiple tasks, projects, and demands.

    + Communicate effectively both verbally and in writing.

    + Troubleshoot and implement technical solutions.

    + Establish and maintain effective working relations with employees and the general public.

    + Analyze problems, identify solutions, and recommend techniques for resolution of issues.

    + Interpret and apply relevant statutes, rules, ordinances, codes, regulations, administrative orders, and other governing regulations.

    + Oversee, supervise, direct, evaluate, and manage other staff.

    + Review and maintain files, reports, and technical documentation.

    + Evaluate and develop procedures for efficient and cost-effective management of resources.

    + Use independent judgment and initiative.

    To view a summary of benefits offered by the City of Las Cruces,

    Benefits - Home (https://citylc.sharepoint.com/sites/Benefits)

     

    01

     

    Are you a current City of Las Cruces employee? (If you fail to include this information under the work experience section of your application, you may be disqualified from the process).

     

    + Yes

    + No

     

    02

     

    Do you have, at a minimum, a Bachelor's degree in Accounting, Information Systems, Business Administration, Business Computing Systems, Computer Science or other related field? (If you fail to include this information under the education section of your application, you may be disqualified from the process.)

     

    + Yes

    + No

     

    03

     

    I understand and accept that if my response is "YES" to the question above, I agree to provide proof of the required degree and/or transcript (official or unofficial) if recommended for the position.

    + Yes

    + No

     

    04

     

    Do you have, at a minimum, at least six (6) years of experience in business process analysis with experience in business systems, analysis, process design, mapping, project planning and problem resolution? (If you fail to include this information under the work experience section of your application, you may be disqualified from the process.)

     

    + Yes

    + No

     

    05

     

    Do you have a valid driver's license?

     

    + Yes

    + No

     

    06

     

    If you answered "yes" to the previous question above, please indicate the type of license, license number, expiration date, any restrictions or endorsements, and the state that issued the license. If none, type N/A.

    Required Question

    Employer

     

    City of Las Cruces

     

    Address

     
     

    Phone

     

    575-528-3100575-528-3100

     

    Website

     

    http://www.lascruces.gov

     

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