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Management Analyst II (Marketing and Community Development)

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Management Analyst II (Marketing and Community Development)

Salary

$54,601.07 - $91,256.31 Annually

Location

Norfolk, VA

Job Type

Permanent Full-time

Job Number

13414

Department

Housing and Community Development

Opening Date

10/15/2025

Closing Date

10/26/2025 11:59 PM Eastern

+ Description

+ Benefits

+ Questions

Description

The City of Norfolk is seeking a Management Analyst II to join an exciting opportunity with the new Department of Housing and Community Development. The Department of Housing and Community Development oversees a variety of housing and community development programs and services for those who wish to be a part of the City of Norfolk's vibrant communities.

The department seeks to provide opportunities for City of Norfolk residents to live in safe, quality, affordable housing by developing, preserving, and revitalizing communities through responsible and transparent processes. Join us as we work to build great neighborhoods.

Work involves planning, developing, analyzing and preparing studies and research projects related to a large neighborhood revitalization effort; communication with non-profit partners, city departments, and other stakeholders in the administration of a federal Choice Neighborhood Initiative (CNI) grant being implemented in the Tidewater Gardens community.

Department Hiring Salary Range: $49,257 – 56,645

Essential Functions

Essential functions include but are not limited to:

+ Conducts a variety of research and other assigned projects by compiling and reviewing internal and external organizational information, preparing position and issue papers; and recommending changes for management consideration.

+ Oversees marketing and community engagement events internally and externally

+ Maintain and expand community partnerships in support of residents involved in the transformation process.

+ Assess program needs and develop new programming initiatives in coordination with the other staff.

+ Analyzes problem areas in service delivery and formulates recommendations for improvement.

+ Promotes communication by preparing and disseminating a variety of materials and information on departmental or City-wide programs and initiatives on behalf of senior or executive management.

+ Assists management by constructing sensitive documents and correspondence, producing special research reports, serving as liaison on internal and external issues, participating in task forces and special issue meetings and coordinating various projects.

+ Coordinates and assists with daily project management duties for staff and department director.

+ Tracks key assignments, deliverables and outcomes of city contractor and senior project manager and facilitates associated follow up.

+ Assist other staff with special projects, program issues and data management.

+ Maintain the absolute confidentiality of all records and information.

+ Acts as a liaison to the city department, supports special events, and work collaboratively with the communications team for all marketing needs.

+ Performs administrative duties such as researching and writing reports, reviewing and preparing statistical information for presentations, and monitoring and recording proceedings at meetings.

+ Additional responsibilities as required in a complex and changing work environment.

Education/Experience

Work requires broad knowledge in a general professional or technical field. Knowledge is normally acquired through four years of college resulting in a Bachelor's degree or equivalent.

Three years experience in data analysis or related field, or an equivalent combination of education and experience

Preferred applicant will possess:

+ Proven experience in community engagement and/or conducting research and data tracking

+ Demonstrated competence and sensitivity working with low-income, culturally diverse individuals

+ Demonstrated ability and willingness to work evening and weekend hours as engagement events dictate

Additional Information & Requirements

+ Valid Driver's License may be required depending on assignment

+ Customer service focused

+ Excellent interpersonal skills

+ Solution oriented

+ Self-motivated

+ Honest and professional

Working Hours: 8:30 – 5:00pm M-F

+ Regular full-time and permanent part-time employees may receive paid holidays, vacation and sick leave, employer paid pension plan, basic life insurance, voluntary participation in medical and dental, Section 457 deferred compensation, long-term disability, optional life insurance for self, spouse and children, medical and dependent care reimbursement plans, access to membership in credit union and employer provided parking.

+ Special project/grant employees are generally eligible for the same benefits of regular full-time employees; however, retirement, life insurance and participation in health plans vary depending upon funding and authorization.

+ Temporary/seasonal and part-time employees are generally only eligible for employer provided parking and access to membership in credit union.

+ Retirement

If you are hired October 5, 2010, or after to a position with City of Norfolk Retirement System benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

If you are hired January 1, 2022, or after to a position with Virginia Retirement System (VRS) benefits, you will be required to contribute five percent (5%) of your salary toward your retirement benefit. This will be a pre-tax payroll deduction.

+ The Tuition Assistance Program is established to encourage employees toward continued self-development and education. Permanent full-time and permanent part-time classified, unclassified permanent, full-time special projects, and constitutional employees who have completed six months continuous service will be eligible to apply. The applicant’s school of enrollment must be an accredited institution.

NOTE:

The benefits described above are broad generalizations. The specific benefits that an employee may be eligible for are governed by City regulations, as applicable to job type.

Non-City

Positions listed with a job type designation of "Non-City" are not subject to the benefits descriptions above. Refer to the content of the job posting for information regarding these positions.

01

The following Supplemental Questions are specific to the position for which you have applied to assist the hiring manager in screening applications for specific experience being sought. Please be specific in answering these questions as they will be used to evaluate which applications will be given further consideration in the process. Do not answer "see resume" or "see application" as these are not valid answers. Please note that if you are invited to be interviewed by the department, your responses to the following questions may be subject to verification.

+ I understand and will answer the following supplemental questions completely and thoroughly.

02

Are you a current City of Norfolk employee?

+ Yes

+ No

03

If you were referred for this position by a current City of Norfolk employee, please provide the employee's full name, department, and job title. If not, please indicate by typing "N/A."

04

Please select the highest level of education you have completed.

+ High School Diploma/GED

+ Some College (6 months or more)

+ Vocational/Technical Degree

+ Associate's Degree

+ Bachelor's Degree

+ Master's Degree or higher

05

Do you possess at least one year of experience in general office work?

+ Yes

+ No

06

Please select how many years of customer service experience you possess.

+ No experience

+ Less than 2 years of experience

+ 2 to 3 years of experience

+ 4 to 5 years of experience

+ 5 or more years of experience

07

Do you have a valid driver's license?

+ Yes

+ No

08

Please provide an explanation of any periods of unemployment that are 30 days or longer. Indicate N/A if you have not experienced any periods of unemployment.

09

A conviction (felony or misdemeanor) does not necessarily eliminate you from employment consideration. A criminal background check is conducted on all new hires. Failure to disclose all criminal convictions may result in disqualification from employment consideration or may result in dismissal from City of Norfolk employment if you have been hired. The nature of the offense; the time that has passed since the offense, conduct and/or completion of the sentence; and the nature of the job sought may be taken into consideration. Have you ever been convicted of a felony or a misdemeanor?

+ I have been convicted of a felony

+ I have been convicted of a misdemeanor

+ I have been convicted of a felony and a misdemeanor

+ I have not been convicted of a felony or a misdemeanor

10

If you answered, that you have been convicted of a felony and/or a misdemeanor, please provide an explanation including the city, state and date of the conviction. This excludes minor traffic violations such as speeding tickets.

11

Please indicate your veteran status. (A copy of your long form DD-214 may be required)

+ I am not a Veteran

+ I am a Veteran

+ I am a Disabled Veteran

Required Question

Employer

City of Norfolk

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