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At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

The Opportunity

+ Provides engineering leadership to support assigned existing systems, product lines and associated processes within the Roche North American Region (NAM) portfolio.

+ Provides a high level of technical expertise and support to customers, field sales and support teams, as well as key internal Roche stakeholders, consulting on highly complex inquiries and issues involving function, usage and specification of Roche products.

+ Analyzes the most complex and technically challenging problems, to identify root cause and develop/lead the implementation of corresponding action plans that enable customer resolutions.

+ Helps identify opportunities and directly provides on-site coaching and mentoring to cascade/support “Best Practices” and assist in increasing the overall technical competency of our Field and in-house teams.

+ Assists in the development and presentation of advanced level technical curriculum as part of workshops and seminars. Specialized and in-depth comprehensive knowledge and experience in a particular discipline and business area.

+ Duties are varied and complex, often requiring using professional concepts involving research, collaboration and analysis in developing solutions to critical issues and opportunities. Requires the regular use of originality and ingenuity.

+ Work is typically very complex in nature involving broad latitude and a high level of responsibility. Contributes independently or with a team towards an organizational goal, program or objective.

+ Interfaces directly with customers and a broad range of local/Regional (NAM) departments. Typically a higher level professional position. 20% travel required within NAM (US and Canada.) Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

Who You Are

+ Bachelor’s degree in a related discipline or equivalent education and work experience

+ 6+ years of progressive industry/diagnostics product experience

+ Advanced knowledge in an area of specialty as demonstrated through an advanced degree and/or in-depth technical experience in the support of laboratory clinical chemistry, immunology, information technology, molecular, tissue and/or automation systems

+ Applies engineering principles in a broad range of technical assignments, making independent decisions based on sound reasoning and analysis

+ Strong communication, influence, conflict management and negotiation skills

+ Ability to foster and sustain strong interpersonal relationships with key internal and external stakeholders

Relocation benefits are not available for this position.

The expected salary range for this position based on the primary location of Indianapolis, IN is $77,800.00 - $144,600.00 USD Annual. Actual pay will be determined based on experience, qualifications, geographic location, and other job-related factors permitted by law. A discretionary annual bonus may be available based on individual and Company performance. This position also qualifies for the benefits detailed at the link provided below.

Benefits (https://roche.ehr.com/default.ashx?CLASSNAME=splash)

Are you ready to apply?

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an equal opportunity employer. It is our policy and practice to employ, promote, and otherwise treat any and all employees and applicants on the basis of merit, qualifications, and competence. The company's policy prohibits unlawful discrimination, including but not limited to, discrimination on the basis of Protected Veteran status, individuals with disabilities status, and consistent with all federal, state, or local laws.

If you have a disability and need an accommodation in relation to the online application process, please contact us by completing this form Accommodations for Applicants (https://docs.google.com/forms/d/e/1FAIpQLSdZWlsbfQOvFVIQgHE\_iDzWUTlhZvj6FytIzjS7xq6IGh1H5g/viewform) .