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This position requires a detail oriented and experienced Logistics Coordinator to manage shipments, warehouse communications, and inventory reconciliation. This role is critical to ensure smooth operations across multiple logistics touchpoints and maintaining accurate data within our systems.  This is a fully remote position based in Memphis, TN for proximity to our third-party warehouse.

Benefits: Medical, dental, vision benefits, 401k match, and a generous time off package are included.  Visit our careers page for further details on the benefits of working for Wacom:  https://www.wacom.com/en-us/about-wacom/careers-at-wacom

What you will be doing:

+ Oversee and maintain customs compliance data and tariff classifications

+ Monitor & reconcile inventory, actively investigating discrepancies and initiating cycle counts as needed

+ Handling unplanned returns or refused shipments, determine if products can be RTS, repaired or disposed of

+ Review and reconciliation of inbound/outbound shipment documentation

+ Communicate with 3PL to confirm receipts, address discrepancies, reporting of shortages and damage

+ Enter receipts in SAP, ensuring accurate inventory tracking and location updates

+ Notifying relevant departments when inbound shipments arrive or if there are delays or other issues

+ Ensure month end reconciliation is complete

+ Ensure tariff information is correct, confirmed, and approved with 3PL

+ Process carrier claims including management of paperwork and digital records for traceability

+ Monitor & ensure timely completion of all order fulfillment processes at 3PL locations, including resolving EDI transaction issues, rectifying shortages or discrepancies to facilitate order shipments

Skills you bring:

+ Minimum 3-5 years direct 3PL, inventory management and bonded warehouse operations

+ Knowledge of bonded shipment paperwork, customs entry forms, specialized documents (7512), and compliance

+ Understanding of tariffs, duties, and First Sale For Export (FSFE) compliance

+ Extremely detail oriented, self-starter, independent worker

+ Ability to manage multiple tasks and deadlines while maintaining accuracy and attention to detail

+ Proficient in Microsoft applications, especially Excel

+ Ability to input, retrieve, and analyze data

+ Excellent communication skills.

+ Strong organizational and time management skills

+ Strong working knowledge of ERP solutions, SAP preferred

Why work for Wacom?

Founded in 1983, Wacom is the world’s leading manufacturer of pen tablets, interactive pen displays, and digital interface solutions. The advanced technology of Wacom’s intuitive input devices has been used to create some of the most exciting digital art, films, special effects, fashion and designs around the world and provides business and home users with their leading interface technology to express their personality. We also offer our products as OEM solutions to leading tablet device and PC manufacturers.

We encourage our team members to bring their individual spirit and enthusiasm to the work they do. With our global headquarters in Tokyo, Japan, U.S. headquarters in Vancouver, WA, and team members around the world, we work together to support the vision of Lifelong Ink. This global perspective supports the understanding that every person brings a unique background and talent to Wacom and informs our work to create a culture of belonging.

Our flexible work style allows most team members to determine the best work structure for themselves, whether full time in the office, hybrid, or fully remote. We focus on results and outcomes, not where and when you work. Our benefit package includes a variety of programs designed to support your health, your financial future and offer a safety net. Visit our careers page to find out about our benefits: https://www.wacom.com/en-us/about-wacom/careers-at-wacom Come and join our team and support our vision to bring people and technology closer together through digital pen, ink, and tablet technology.

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