"Alerted.org

What you can expect

As Head of Employee Listening & Insights, Workvivo, you will build, lead, and scale this new business unit. You will own P&L, strategy, go-to-market, partnerships, product-market fit, and ultimately deliver growth, impact, and customer success. You will be a founder-style executive: hands-on, cross-functional, strategic and operational.

About the Team

We help organizations turn employee feedback into measurable change. Backed by proven products and growth plans, we’re expanding into Employee Listening & Insights and seeking a leader to drive this next frontier.

Responsibilities

+ Defining and executing the strategic roadmap, business model, and KPIs for the Employee Listening & Insights portfolio

+ Leading go-to-market, sales, and partnership strategies to drive revenue growth and customer expansion

+ Collaborating with product and engineering teams to shape innovation, analytics, and feature development

+ Establishing scalable delivery, onboarding, and customer success processes that ensure retention and satisfaction

+ Managing P&L, financial planning, and operational excellence to enable sustainable business growth Building, mentoring, and inspiring high-performing teams while fostering a culture of collaboration and accountability

What we’re looking for

+ Demonstrate 15+ years of leadership experience in SaaS, HR technology, listening, survey, insights or people analytics, with proven success scaling business units

+ Apply strategic and operational expertise to drive growth, profitability, and market differentiation

+ Lead cross-functional collaboration across product, engineering, data, and customer success teams

+ Utilize data-driven insights and analytical tools to inform decisions and improve performance

+ Ensure compliance with privacy, security, and ethical standards in handling people data

+ Build, mentoring, and empowering high-performing teams in dynamic, evolving environments

Salary Range or On Target Earnings:

Minimum:

$191,700.00

Maximum:

$419,300.00

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure; there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Anticipated Position Close Date:

10/22/25

Ways of WorkingOur structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

BenefitsAs part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn (https://careers.zoom.us/benefits) for more information.

About UsZoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form (https://form.asana.com/?k=OIuqpO5Tv9XQTWp1bNYd8w&d=1127274756253361) and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

#LI-Remote