• Senior Scrum Master

    Insight Global (Memphis, TN)


    Job Description

    A large retail client in Memphis, TN is seeking a high motivated Scrum Master to lead agile development efforts for a strategic international B2B retail initiative. This role will be based in Memphis, TN, supporting the replication and integration of Mexico and Brazil websites/applications into the U.S. ecosystem.

     

    This Scrum Master will work closely with cross-functional engineering teams located in Mexico and the U.S., overseeing the development of applications including:

     

    B2B Store Application

     

    Customer Management

     

    Order Fulfillment

     

    Returns Application

     

    Picking Application

     

    Pricing and Delivery Management

     

    This is a high-impact role with direct visibility to leadership and an opportunity to shape the future of our international digital platforms.

    Key Responsibilities:

    Serve as Scrum Master for a distributed team of engineers (U.S. and Mexico), facilitating agile ceremonies and ensuring adherence to Scrum principles.

     

    Collaborate with the Director of IT Commercial and other stakeholders to define project scope, timelines, and deliverables.

     

    Drive sprint planning, daily stand-ups, retrospectives, and backlog grooming sessions.

     

    Monitor project progress, identify risks, and implement mitigation strategies.

     

    Ensure seamless integration of Mexico and Brazil applications with U.S. systems.

     

    Coordinate with technical leads and engineers across multiple domains (Java, GCP, React, C++, JavaScript).

     

    Manage project documentation, reporting, and stakeholder communications.

     

    We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to [email protected] learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

     

    Skills and Requirements

     

    Proven experience as a Scrum Master in a technical environment.

     

    Strong understanding of Agile/Scrum methodologies and tools (e.g., Jira, Confluence).

     

    Background in Java and GCP environments; familiarity with React front-end technologies.

     

    Experience working with distributed teams across geographies.

     

    Excellent communication, facilitation, and organizational skills.

     

    Ability to manage multiple priorities in a fast-paced environment. Experience in B2B retail or eCommerce platforms