"Alerted.org

Location:

Remote - Ohio

Department:

ITS Technology Opex

Weekly Hours:

40

Status:

Full time

Shift:

Days (United States of America)

Job Summary:

1. Plans, designs, installs and quality assures all additions and upgrades to systems within the responsibility of his team. Maintains appropriate and current documentation, including configuration and change management.

2. Participates in the definition and budgetary estimate of technical architecture and strategy. Ensures projects promote the approved plan for strategic growth and positioning of IT.

3. Studies and recommends new technology for deployment into the existing corporate and regional infrastructure. Researches and presents information and recommendations to management as appropriate in support of customer and corporate goals.

4. Prepares project status reports and report project status to appropriate management on a regular basis, including progress, achievements, problems, issues, solutions for and steps being taken to resolve problems.

5. Develops, implements and maintains the procedures, processes, and technology necessary to provide enterprise technology management. Continually analyzes and recommends improvements to existing processes both manual and automated.

6. Responsible for performance management and capacity planning. Recommends growth options for all assigned components of the assigned technology systems.

7. Proactively identifies process and technical improvements that will minimize incidents and disruptions, reduce costs, and improve capacity and availability.

8. Responds to and resolves assigned support calls. Investigates, resolves and documents incidents and problems in a timely manner.

9. Acts as project leader on projects as required

10. Serves as “technical expert” for other IT staff on assigned systems operations and management functions.

11. Maintains current knowledge of IT and healthcare trends. Recommends and supports PHS strategic initiatives.

12. Provides support for on-site and off hour availability on 7/24 hour basis as

defined by the needs of the customer and/or technology.

13. Attends meetings in absence of supervisor/manager.

14. Performs other duties as assigned.

This position can be worked remote.

REQUIRED QUALIFICATIONS

**Education** : High School Diploma

**Skills** : Microsoft Endpoint Configuration Manger or System Center Configuration Manager

**Years of Experience** : 5-7

**License** : N/A

**Certification** : N/A

PREFERRED QUALIFICATIONS

**Education** : Bachelor’s degree or equivalent experience in information technology or related field

**Skills** : PowerShell coding, AdminStudio for application packaging, Active Directory, ServiceNow, Intune

**Years of Experience** : 7 **License** : N/A

**Certification** : N/A

Salary Range: $57,200 - $139,256

We offer a competitive benefits package with coverage effective day one of employment which includes medical, dental, vision, company paid life insurance, paid time off, a 401k retirement plan, an employee assistance program and other voluntary coverage options and employee discounts.

**ProMedica** is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus (https://www.promedica.org/Pages/about-us/default.aspx) .

Benefits:

We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It’s what makes us one of the best places to work, and helps our employees live and work to their fullest potential.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact **[email protected]**

Equal Opportunity Employer/Drug-Free Workplace