• Lead Parking Attendant

    ABM Industries (Annapolis, MD)


    Overview

     

    Position Summary Details

     

    The Lead Parking Attendant is responsible for overseeing the daily operations of parking facilities, ensuring efficient traffic flow, enforcing parking regulations, and providing excellent customer service. This role includes supervising a team of parking attendants, resolving escalated issues, and ensuring that the parking area is safe, clean, and well-organized at all times.

     

    Pay is 16.00

     

    The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant’s

     

    experience, skills, abilities, geographic location, and alignment with market data.

     

    Shift

     

    7am to 3:30 pm

     

    3:00 pm to 11pm (non lead)

    Responsibilities

    * Coordinate the activities of parking attendants during assigned shifts.

    * Train new attendants on procedures, customer service, and safety protocols.

    * Monitor and manage traffic flow to ensure efficient use of parking spaces.

    * Handle customer inquiries, complaints, and issues in a professional and timely manner.

    * Enforce parking policies and issue citations or warnings as necessary.

    * Operate and troubleshoot parking equipment such as ticket machines, gates, and payment kiosks.

    * Prepare daily shift reports and assist in compiling operational data.

    * Conduct routine inspections of parking areas to ensure cleanliness, safety, and functionality.

    * Lead by example by demonstrating excellent customer service and adherence to all policies.

     

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    Qualifications:

    * 2+ years of experience in parking services or a related customer service field.

    * Prior leadership or supervisory experience preferred.

    * Strong interpersonal and communication skills.

    * Basic computer skills for reporting and documentation.

    REQNUMBER: 131659

    ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.