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External Applicant Instructions

Please upload your resume/CV for automatic population of information to your Kean application.

Your contact information, work experience and education will be automatically filled in. Please review all fields – you will need to verify that the data is accurate.

In the “My Experience” section, you will find a resume/CV upload option where you can submit your cover letter and any other supporting documents you may wish to submit.

Department of Nursing

Department Support Specialist

The Department Support Specialist (Professional Services Specialist 3) in the Department of Nursing independently performs professional work to assist with all academic department operations and provides direct support to Kean students and faculty. This position will have work assignments coordinated by the Executive Director, with performance managed between the Executive Director and Dean’s Office staff. Tasks may be assigned by the Executive Director and Dean’s Office management.

The Department Support Specialist will provide outstanding customer service to support students, prospective students, alumni and the general public. The Department Support Specialist will also support the Executive Director and department faculty and staff and will work closely with all department faculty and staff to provide a service-oriented atmosphere to assist students. All work performed will support students and the academic, research and service operations of the department.

The Department Support Specialist acts as the first point of contact for students and visitors entering the department in-person or contacting the department by phone or email; provides information to students, faculty, staff and visitors regarding department procedures, forms, program requirements, the department’s website and other related areas; supports accreditation processes, admissions processes and clinical operations; and does related work as required. _This position requires travel and a flexible schedule including evening and weekend hours._

Qualifications: Graduation from an accredited college with a Bachelor’s degree and two years of professional work experience in an institution of higher education, education or a related position is required. A Master’s degree in a related field may be substituted for one year of the required experience. Prior work experience in higher education providing student and faculty support services in an academic department is preferred. Internal applicants who do not possess the required education may substitute full-time related Kean work experience on a year-for-year basis. Candidate must have excellent customer service skills; strong oral and written communication skills; and the ability to use computer software including, but not limited to: Microsoft Office Suite, learning management/web-based learning systems, HRIS, social media and website content management software.

Candidacy review begins immediately and continues until appointment is made. **Please submit your cover letter, resume/CV and contact information for three professional references.** Official transcripts are required prior to the starting date of employment.

In compliance with New Jersey’s Pay Transparency Law, the negotiated annual salary range for this position is: $63,833.23 to $73,415.99 (Steps 1-4). Salaries for internal applicants will be based on union negotiated calculations. This position may also be eligible for a comprehensive benefits package, including health and dental insurance, a retirement plan and benefits for work life balance. For a full overview of our benefits offerings, please refer to our Kean University Benefits website (https://www.kean.edu/offices/human-resources/benefits) .

Attention current Kean University employees (including part-time Student Assistants, Graduate Assistants, Academic Specialists and Adjuncts): Please apply via the internal career site to ensure consideration as an internal candidate. To apply internally, please log into your Workday account and select the Career icon on your homepage to view available positions.

Additional Information

Kean University complies with the New Jersey First Act (https://www.nj.gov/labor/research-info/njfirst.shtml) (Senate Bill No. 1730, P.L. 2011, Chapter 70). Any individual newly hired by Kean University will be required to abide by this law and establish a principal residence in New Jersey. New employees will have a full 365 days to establish such residence, from the effective date of hire.

In compliance with the Americans with Disabilities Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position, please refer to Section III.A. of our Reasonable Accommodations Policy & Procedures (https://www.kean.edu/media/reasonable-accomodations) .

Mission Statement

Kean University, New Jersey’s first Urban Research University, creates a world-class, innovative and inclusive society through equity and excellence in teaching, learning, global research, and impactful public engagement.

EEO/AA Statement

Kean University is an Equal Opportunity/Affirmative Action/Veterans/Disability Employer